Toshiba Release 4.0 manual Beta Document Preliminary & Confidential

nName, access code. Choose a name and access code that will make it easy for the users to select this dialing service when placing a call. See “Tips on access codes and names for services” on page 8-7.

nEnabled. To make this dialing service available to users, leave Enabled checked. Clearing the checkbox disables the dialing service so that users cannot select it. Disabling can be useful if you want to click OK before you are finished defining the dialing service, or later if you want to change or troubleshoot the dialing service.

nHidden. To hide this dialing service in the Client, check Hidden. This setting is typically enabled to hide dialing services that you use for testing purposes or only want to make available to users through a Routing dialing service. A hidden service is still accessible to phone users.

nIP Gateway. Select the IP Gateway that will direct calls from this dialing service to a remote Strata CS Server. To create a new IP Gateway, click the IP Gateway button. See “Creating an IP Gateway” on page 13-9.

nRemote Server’s Phone Number service access code. Use this field to specify the dialing service that the remote server will use to place outbound calls. Enter the access code of a Phone Number dialing service on the remote Server (typically 9).

3.Trunks tab. Click the Trunks tab (see “Trunks tab” on page 8-18) and choose the trunks that this dialing service will use to place calls.

4.Codecs tab. Click the Codecs tab (see “Codecs tab” on page 8-21) and choose whether to default to or override the codecs specified for the Internet span used by the service.

5.Location Settings tab. Click the Location Settings tab (see “Location Settings tab” on page 8-20) and specify the location of the Strata CS Server. Location information enables Strata CS to determine whether it needs to add a long-distance prefix, international prefix, or area code to the number before dialing.

6.Click OK on any tab to add the dialing service.

Note: If you have problems sending digits to external phone systems when dialing out on an Internet-to-Phone Number service, try increasing the DTMF Gain and DTMF On-time parameters on the Tuning tab of the remote system’s Internet span. See “Fine-tuning your IP connection” on page 5-24.

8-16 STRATA CS ADMINISTRATOR MANUAL

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL