Toshiba Release 4.0 manual Adding an Internet-to-Centrex/PBX Extension service

Adding an Internet-to-Centrex/PBX Extension service________

You use an Internet-to-Centrex/PBX Extension service to dial any number such as an extension or 411, or # to log in to Strata CS from the remote Server’s dial tone. You can also use an Internet-to-Centrex/PBX Extension service to dial Centrex or PBX extensions or other custom numbers from a remote Strata CS Server. For complete information on setting up Strata CS for IP telephony, see Chapter 13, “Configuring Internet Telephony Support.”

1.Choose Dialing Services > New Dialing Service >

Internet-to-Centrex/PBX Extension Service.

2.On the General tab, enter the following basic information about the dialing service:

n Name, access code. Choose a name and access code that will make it easy for the users to select this dialing service when placing a call. See “Tips on access codes and names for services” on page 8-7.

n Enabled. To make this dialing service available to users, leave Enabled checked. Clearing the checkbox disables the dialing service so that users cannot select it. Disabling can be useful if you want to click OK before you are finished defining the dialing service, or later if you want to change or troubleshoot the dialing service.

n Hidden. To hide this dialing service in the Client, check Hidden. This setting is typically enabled to hide dialing services that you use for testing purposes or only want to make available to users through a Routing service (see “Routing services” on page 8-29). A hidden service is still accessible to Strata CS users.

CHAPTER 8. MANAGING OUTBOUND CALLS 8-17

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