Toshiba Release 4.0 manual Collecting ANI/DID digits

nDNIS (Dialed Number Identification Service). Provides DID data on toll-free lines such as 800, 877, and 888 numbers. Throughout Strata CS, “DID” refers to DNIS as well.

DID information appears in the following Administrator and Client views:

nThe Users view in the Administrator shows the DID number assigned to a user in the DID Number column.

nThe Auto Attendants view in the Administrator shows the DID number assigned to an auto attendant in the DID Number column.

nThe Trunks view in the Administrator identifies analog trunks configured to handle DID calls. Digital trunks will retrieve DID depending on the configuration.

nThe Call Log in the Administrator shows the DID number associated with a call in the DID Number column.

nThe Call Monitor in the Client shows the DID number associated with a call in the DID Number column.

Collecting ANI/DID digits

Some caller or number identification services that you can order with your analog or Robbed Bit T1 phone lines require that Strata CS collect information that arrives with an inbound call.

Note: Strata CS automatically collects caller ID digits on analog trunks, and ANI/DNIS digits on ISDN or CAS trunks if available. If your system is configured to collect digits automatically, you can skip this section.

For Strata CS to collect DID/DNIS information when a call arrives on an analog or Robbed Bit T1 trunk, or to collect ANI digits on a Robbed Bit T1 trunk, the Server needs to know exactly how the data is signaled. Use the information supplied by your telephone company or T1 carrier to define these signals to Strata CS. For detailed instructions, see:

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“Setting up digit collection on an analog trunk” on page 5-11

“Configuring signaling using the Robbed Bit T1 Experimenter” on page 5-13

See Strata CS Installation & Maintenance Manual for information about ordering and installing DID/DNIS for analog or digital lines.

5-6 STRATA CS ADMINISTRATOR MANUAL

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