Toshiba Release 4.0 manual Linking users and phones

All stations must be assigned to a user, even phones that are not associated with an individual in the workplace, such as a conference room phone. To represent such phones, create dummy users called “Conference Room 1,” “Mail room,” and so forth, and assign the stations to them.

Linking users and phones

In Strata CS, the computer—not the user—is linked to the telephone. Each Client workstation has an assigned phone, which is usually be the phone closest to it. The station ID of the phone is specified during the Client installation and is stored in the computer’s Windows Registry.

It is important to understand the distinction between a user’s extension and station ID:

nExtension. The number that callers dial to reach the user, not the number they dial to reach the telephone on the user’s desk. Because users can set up call forwarding or routing lists to route their calls elsewhere, a call to a user’s extension might actually ring another phone in the office, their home phone, a cell phone, and so on.

nStation ID. The station ID represents the physical telephone jack assigned to the user. A station ID is never dialed. The number corresponds to the MSI board interface that the phone is plugged into. To identify a phone’s station ID, pick up the phone and dial *0.

6-12 STRATA CS ADMINISTRATOR MANUAL

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