About system settings _________________________________

System settings control overall system behavior. Before you can add Strata CS trunks or users, you must define your system settings using the tabs in the System Settings dialog box. You can use system settings to customize Strata CS as your system develops.

To open the System Settings dialog box, choose Tools > System Settings.

This chapter assume you have already entered the required licenses (see Chapter 3) and describes how to create system settings by using the following tabs in the System Settings dialog box:

nGeneral. Use to set number of rings before answering, set hold audio, generate tones using software, select default language for system prompts, set up Windows NT Event Log notifications, and define business hours.

nCall Log. Use to set configuration and archiving options for the Call Log (see “Using the Call Log” on page 11-7).

nStorage. Use to view current disk usage and set locations for backups of voice files and the database (see “Monitoring database and disk usage” on page 11-11).

nDialing. Use to set up access codes for the dial-by-name directory and trunk access. Also use to set default access codes and dialing timeouts.

n

n

Emergency. Use to configure emergency dialing options.

Other. Use to configure the dial-by-name directory, present a confirmation menu before sending callers to voice mail, set up Microsoft Exchange synchronization, and set the minimum password length.

Customizable settings

Here are some frequently referenced settings that you can customize:

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n

n

Set minimum password length (see page 4-20).

Use hold audio (see page 4-4).

Specify the number of rings before Strata CS answers a call (see page 4-3).

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n

n

n

n

n

Select the default language for system prompts (see page 4-4).

Set special access codes (see page 4-12).

Configure Microsoft Exchange synchronization (see page 4-19).

Set up business hours and holidays (see page 4-5).

Set up 911 and E-911 dialing (see page 4-14).

Set dial-by-name directory options (see page 4-17)

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STRATA CS ADMINISTRATOR MANUAL

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Toshiba Release 4.0 About system settings, Customizable settings, Emergency. Use to configure emergency dialing options