Toshiba Release 4.0 manual How you can use dialing services

Column	Description
Access Code	Number that users dial to access this service. For
	example, 9 to access a dialing service that routes all
	phone number calls. See “Access codes” on page 8-7
	for more information.
	Note: You can see the access code for a call in the
	From code and To code columns of the Call Log view.
Enabled	If checked, Strata CS allows users to dial using this
	service. See “Disabling dialing services while creating
	them” on page 8-7.
Hidden	If checked, Strata CS does not display this service in
	the Client (see “Hiding dialing services in the Client”
	on page 8-6).
Default	If checked, this is a default service. See “Setting
	default access codes for ringbacks” on page 8-9 for
	more information.
Trunk Order	Order in which the dialing service’s list of trunks is
	prioritized (see “Trunks tab” on page 8-18 for more
	information). This column is blank for routing services,
	because they always get their lists of trunks from
	other dialing services.

How you can use dialing services ________________________

By creating new dialing services, you can do any of the following:

nSegregate trunks for different uses. For example, you might want to use your long-distance T1 trunks for all long-distance calls and restrict your analog trunks to local calls only. You can create one dialing service that manages your long-distance T1 trunks and another that manages your analog trunks. Each dialing service will have its own access code. Users can dial those local and long-distance access codes manually or you can set up a Routing dialing service (see “Routing services” on page 8-29) that can distinguish between local and long-distance numbers and will automatically route them over the appropriate local and long-distance trunks.

nEnable Internet calls. Any use of Internet telephony requires that you create one of the Internet dialing services. You can set up a dialing service that will place calls through remote Strata CS Servers over an Internet connection in a way that is transparent to users.

CHAPTER 8. MANAGING OUTBOUND CALLS 8-5

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL