About trunks__________________________________________

Trunks are the outside phone lines that connect your business to the telephone company and other providers.

Adding a trunk to your Strata CS system is a three-step process:

1.Connecting the physical trunk line to the Dialogic voice board in the Strata CS Server computer. You can find instructions for this step in Strata CS Installation & Maintenance Manual.

2.Defining the trunk in the Strata CS Administrator’s Trunks view. See “Adding trunks” on page 5-3.

3.Including the trunk in a dialing service, so that users can place outbound calls on it. See “About dialing services” on page 8-2.

For information about required hardware and how to order services from your phone company, see Strata CS Installation & Maintenance Manual.

Trunk types

Strata CS supports analog and digital trunks.

The analog trunks supported are the following:

nStandard analog trunks. Analog Direct Inward Dial (DID) trunks. For Strata CS to support analog DID trunks, they must be properly configured following the instructions in Strata CS Installation & Maintenance Manual.

nCentrex trunks or analog extensions from another PBX. In Strata CS, these are referred to collectively as Centrex/PBX extensions.

The digital trunks supported are the following:

n

n

n

n

n

Robbed Bit T1 trunks

ISDN PRI over T1 trunks

ISDN PRI over E1 trunks

ISDN BRI over BRI trunks

E1 CAS trunks

Note: Strata CS supports Internet telephony and does not require any additional telephone company trunks. A Dialogic Internet telephony board connects directly to your network and accesses the Internet over your company’s normal Internet connection.

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STRATA CS ADMINISTRATOR MANUAL

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

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Toshiba Release 4.0 manual About trunks, Trunk types