Toshiba Release 4.0 manual Monitoring database and disk usage, Exporting the Call Log

Exporting the Call Log

You can export system call records to a comma separated value (.CSV) file that can be read by most spreadsheet and database programs. Exported Call Log entries are not deleted from the Strata CS database, and the size of the Strata CS database does not change after an export.

1.Choose File > Import and Export. The Import and Export Wizard opens.

2.Under Select an import or export action, select Export Call Log and click Next.

3.In Save exported file as, enter the filename and path for the exported file or click Browse to specify a destination.

4.Under Options, enter the Start date and End date.

5.Click Finish to export the file. Depending on the size of your Call Log, an export may take several minutes to complete.

Monitoring database and disk usage ______________________

Strata CS’s database stores your system configuration settings (information about trunks, users, auto attendants, and so forth), the Call Log, and an index to voice prompts, greetings, voice titles, and voice message files in a database. The voice files themselves are stored separately on disk.

Tasks associated with monitoring database and disk space include:

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Allocating database space

Allocating disk space

See “The Storage tab” on page 4-10 for information about how to perform these tasks.

Backing up Strata CS___________________________________________

You must perform two kinds of backups on the Strata CS database on a regular basis. Both the information stored in the Strata CS database, and the voice files stored separately, are vital to the proper operation of Strata CS. It is critically important to back up both the database and voice files regularly by creating the following:

nOnline backup. Creates a copy of the Strata CS database. This backup protects against problems caused by database corruption. The Strata CS Server registry settings are also saved.

nOffline backup. Copies the Strata CS database to another location. This backup protects against disk crashes and other problems.

CHAPTER 11. MONITORING & BACKING UP 11-11

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