Setting up call forwarding

Call forwarding directs the user’s incoming calls to ring at another phone, either another extension or an external number.

A change to call forwarding automatically updates the Where I Am location in all the user’s routing lists. The Where I Am location is normally the first entry in a routing list. When call forwarding is turned on, a routing list rings the forwarding phone number instead of the user’s default station. Call forwarding options can also be set in the Strata CS Client. For more information about routing lists, see Strata CS Client User Guide.

Note: The call forwarding settings in this dialog box may be overridden if a user changes the active settings directly or applies a personal status with different call forwarding preferences. However, neither of these actions changes the settings in this dialog box. For more information about personal status and the active settings, see Strata CS Client User Guide.

To turn on call forwarding

1.From the Call Handling tab of the User dialog box, click Call Forwarding. The Call Forwarding dialog box opens.

2.Check Forward Calls (change “where I am”) and select one of the following from the list of locations:

n To forward calls to another extension, select to another extension in the list of locations and then select the extension from the drop-down list.

n To forward calls to an external phone number, Internet address or other destination, select the appropriate category in the left pane, and then enter the dialing service in the Call using field and number in the Number field.

CHAPTER 6. MANAGING USERS AND STATIONS

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Toshiba Release 4.0 manual Setting up call forwarding, To turn on call forwarding