4 Problem solving

Overview

This section will help you to troubleshoot and solve minor printer problems.

“Clearing jams” on page 96

Occasionally, paper can jam during printing. This section will help you to

 

locate jams, properly clear them from the printer, and solve repeated

 

jams.

“Understanding printer

The printer control panel display shows various messages. It shows

messages” on page 109

printer status messages, such as INITIALIZING, and messages that

 

require action, such as CLOSE TOP COVER. This section lists messages

 

that require action or indicate a problem and provides instructions for

 

what to do. Self-explanatory messages are not included.

“Understanding accessory lights for the stacker and stapler/stacker” on page 122

“Correcting print-quality problems” on page 124

This section explains errors that might occur when you are printing to the stacker or stapler/stacker accessory. This section describes error conditions indicated by the accessory lights and solutions to try.

The printer should produce print jobs of the highest quality. If print jobs do not look sharp and clear, defects such as lines, specks, or smears appear, or paper is wrinkled or curled, use this section to troubleshoot and solve the output-quality problem.

“Determining printer problems” on page 131

“Troubleshooting the optional hard disk” on page 139

“Troubleshooting PS errors” on page 140

“Communicating with an optional HP Jetdirect print server” on page 141

Before you can fix a printer problem, you must understand where the problem lies. Use the flowchart in this section to determine the printer problem, and then follow the corresponding troubleshooting suggestions.

If you have an optional printer hard disk accessory, this section can help you identify errors that might occur while using it.

This section describes errors that might occur when you are printing PostScript print jobs and solutions to try.

If you have an optional HP Jetdirect print server card and network print jobs are not reaching the printer, you can use the steps in this section to troubleshoot the issue.

ENWW

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HP 4200tn, 4300dtns, 4200dtns Clearing jams on, Understanding printer, Messages on, Correcting print-quality problems on
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4300dtn, 4200tn, 4200n, 4200dtnsl, 4200dtn specifications

The HP 4300 series and 4200 series printers are workhorses designed for busy office environments, providing reliable printing solutions with advanced features geared towards enhancing productivity. Both series are known for their speed, quality, and efficiency, making them ideal for high-volume printing tasks.

The HP 4300dtns model stands out with its ability to handle complex print jobs with ease. It offers fast print speeds up to 50 pages per minute (ppm) and a first page out time as fast as 8.5 seconds. This printer supports a variety of media sizes and types, including letter, legal, and executive sizes, which increases its versatility in printing solutions. It comes with an impressive standard paper capacity of 600 sheets, expandable to 1,600 sheets with additional trays.

On the other hand, the HP 4200 series, which includes models such as the 4200dtn, 4200dtnl, and 4200n, is equally impressive and caters to different levels of office printing needs. The 4200dtn features a duplexing capability, allowing for automatic double-sided printing, which not only saves paper but also reduces costs. The print speed across the 4200 series is similar, reaching up to 45 ppm, and these printers are designed to provide consistent and professional-quality prints.

All models are equipped with HP's FastRes printing technology, providing sharp, clear text and graphics. They utilize a high-performance processor and ample memory to efficiently handle large documents, making them suitable for print-intensive environments. The intuitive control panel and user-friendly interface simplify navigation, allowing users to easily monitor print tasks and settings.

In terms of connectivity, both series support USB, parallel, and Ethernet interfaces, enabling seamless integration into networked environments. They are also compatible with HP's Universal Print Driver, allowing for simplified printer management across multiple devices.

Durability is a key characteristic of these printers, built to handle the rigors of daily office use. HP's comprehensive security features help protect sensitive documents and safeguard the printer from unauthorized access.

In summary, the HP 4300dtns, 4200dtns, 4200dtn, 4200dtnsl, and 4200n printers provide high-performance printing solutions designed for efficiency, reliability, and quality, making them excellent choices for any business looking to enhance their document workflow.
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