Diagnostics menu

Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues.

The section that follows lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it.

Item

Values

Explanation

 

 

 

 

 

PRINT EVENT LOG

There is no value

Press SELECT (

) to generate a list of the 50 most recent

 

to select.

entries in the event log. The printed event log shows error

 

 

number, page count, error code, and description or

 

 

personality.

 

 

 

 

 

SHOW EVENT LOG

There is no value

Press SELECT (

) to scroll through the contents of the

 

to select.

event log at the printer control panel and shows the

 

 

50 most recent events. Use UP ARROW ( ) or DOWN

 

 

ARROW ( ) to scroll through the event log contents.

 

 

 

PAPER PATH TEST

There is no value

Generates a test page that is useful for testing the paper-

 

to select.

handling features of the printer.

 

 

 

 

PRINT TEST PAGE

There is no value

Press SELECT (

) to start the paper path test using the

 

to select.

source (tray), destination (output bin), duplex, and number

 

 

of copies settings that you set in the other items on the

 

 

Paper Path Test menu. Set the other items before

 

 

choosing PRINT TEST PAGE.

 

 

 

SOURCE

ALL TRAYS

Select the tray whose paper path you want to test. You can

 

TRAY 1

select any tray that is installed. Select ALL TRAYS to test all

 

*TRAY 2

tray paper paths. (Paper must be loaded in the selected

 

TRAY [N]

trays.)

 

 

 

 

DESTINATION

ALL BINS

Select the output bin whose paper path you want to test.

 

*STANDARD OUTPUT

You can select any output bin that is installed. Optional

 

FACE UP (rear) BIN

bins (stacker or stapler/stacker bin) must also be correctly

 

OPTIONAL BIN [N]

configured in the printer driver. Select ALL BINS to test all

 

 

bin paper paths.

 

 

 

 

DUPLEX

*OFF

Determine whether or not the paper goes through the

 

ON

duplexer during the paper path test. This item is available

 

 

only if the duplexer is installed.

 

 

 

COPIES

*1

Set how many sheets of paper are used from each tray

 

10

during the paper path test. If you are testing the optional

 

50

stapler stacker (DESTINATION item), select 10 or higher.

 

100

 

 

 

500

 

 

 

 

 

 

Service menu

The Service menu is locked and is intended for use by authorized service personnel only.

ENWW

Diagnostics menu 167

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HP 4300dtns, 4200n, 4200dtnsl, 4200tn manual Diagnostics menu, Service menu
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4300dtn, 4200tn, 4200n, 4200dtnsl, 4200dtn specifications

The HP 4300 series and 4200 series printers are workhorses designed for busy office environments, providing reliable printing solutions with advanced features geared towards enhancing productivity. Both series are known for their speed, quality, and efficiency, making them ideal for high-volume printing tasks.

The HP 4300dtns model stands out with its ability to handle complex print jobs with ease. It offers fast print speeds up to 50 pages per minute (ppm) and a first page out time as fast as 8.5 seconds. This printer supports a variety of media sizes and types, including letter, legal, and executive sizes, which increases its versatility in printing solutions. It comes with an impressive standard paper capacity of 600 sheets, expandable to 1,600 sheets with additional trays.

On the other hand, the HP 4200 series, which includes models such as the 4200dtn, 4200dtnl, and 4200n, is equally impressive and caters to different levels of office printing needs. The 4200dtn features a duplexing capability, allowing for automatic double-sided printing, which not only saves paper but also reduces costs. The print speed across the 4200 series is similar, reaching up to 45 ppm, and these printers are designed to provide consistent and professional-quality prints.

All models are equipped with HP's FastRes printing technology, providing sharp, clear text and graphics. They utilize a high-performance processor and ample memory to efficiently handle large documents, making them suitable for print-intensive environments. The intuitive control panel and user-friendly interface simplify navigation, allowing users to easily monitor print tasks and settings.

In terms of connectivity, both series support USB, parallel, and Ethernet interfaces, enabling seamless integration into networked environments. They are also compatible with HP's Universal Print Driver, allowing for simplified printer management across multiple devices.

Durability is a key characteristic of these printers, built to handle the rigors of daily office use. HP's comprehensive security features help protect sensitive documents and safeguard the printer from unauthorized access.

In summary, the HP 4300dtns, 4200dtns, 4200dtn, 4200dtnsl, and 4200n printers provide high-performance printing solutions designed for efficiency, reliability, and quality, making them excellent choices for any business looking to enhance their document workflow.
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