2 Does the job print as expected?

YES

 

 

 

For other problems, check the Contents, the Index, or the printer online Help.

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The print job is not sent to the desired printer.

The print job has incorrect fonts.

The computer cannot be used

 

 

 

 

 

 

 

while the printer is printing.

￿ Another printer with the same or similar name

￿ If you are printing an .eps file, try

￿ Select Print in

might have received the print job. Verify that

downloading the fonts contained in the

Background on the

the printer name matches the name selected in

.eps file to the printer before printing.

Background Printing

the Chooser (OS 9) or Print Center (OS X).

Use the HP LaserJet Utility. (See

menu in the Print dialog

(See “Selecting an alternate PPD” on

“HP LaserJet Utility” on page 32.)

box. Status messages will

page 138.)

 

￿ If the document is not printing with

be redirected to the Desktop

 

 

 

 

 

 

New York, Geneva, or Monaco fonts,

Print Monitor, allowing the

 

 

 

 

 

 

open the Page Setup dialog box, and

computer to continue

 

 

 

 

 

 

select Options to clear substituted

working while the printer is

 

 

 

 

 

 

fonts.

printing.

 

 

 

 

 

 

 

 

ENWW

Determining printer problems 137