HP 4200dtnsl, 4300dtns, 4200n, 4200tn manual Go to Understanding Printer messages on

5 Does the printer select the proper trays and paper-handling accessories?

YES	For other problems, check the Contents, the Index, or the printer driver online Help.
NO
The printer pulls paper from the wrong tray.		An optional accessory is not working	A message other than READY
		properly.	appears on the printer
			control panel display.

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Make sure that you have selected the correct tray. (See “Selecting which tray is used for printing” on page 46.)

Make sure that trays are correctly configured for paper size and type. (See “Loading tray 2 or an optional 500-sheet tray” on page 43.) Print a configuration page to see current tray settings. (See “Configuration page” on page 83.)

Make sure that the tray selection (Source) or Type in the printer driver or program is set correctly. (The printer driver and program settings override the printer control panel settings.)

By default, paper loaded in tray 1 will be printed first. If you do not want to print from tray 1, remove any paper loaded in the tray or change the USE REQUESTED TRAY setting. (See “Customizing tray 1 operation” on page 47.) Change TRAY 1 SIZE and TRAY 1 TYPE to a setting other than ANY.

If you want to print from tray 1, but cannot select the tray in a program, see “Customizing tray 1 operation” on page 47.

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Print a configuration page to verify that the accessory is installed properly and is functional. (See “Configuration page” on page 83.)

Configure the printer driver to recognize the installed accessories (including trays). (See the printer driver online Help.)

Turn the printer power off, and then turn the printer power on.

Verify that you are using the correct optional accessory for the printer.

If the optional duplexer will not duplex, check that the rear output bin is closed.

If the optional duplexer will not duplex, you might need to install more memory. (See “Printer memory and expansion” on page 169.)

If the optional stacker or stapler/stacker is not working properly, check the accessory lights. (See “Accessory lights” on

page 122.)

If the optional stacker or stapler/stacker is not working properly, check to see if a message appears on the printer control panel display. (See “Control panel messages” on page 110.)

If the optional stapler/stacker is not stapling, but the accessory light is solid green, and neither TOO MANY PAGES IN JOB nor DIFFERENT PAPER SIZES IN JOB appears on the printer control panel display, call for support. (See “Getting support” on page 144.)

Go to “Understanding

￿printer messages” on page 109.

ENWW Determining printer problems 135