IBM H80 Series manual Digital

Ÿ

Service

Center

Telephone

Number

is the number of the service center

computer. The service center usually

includes a computer that takes calls from

servers with call-out capability. This

computer

is

referred

to

as

the

"catcher."

The catcher expects messages in a specific format to which the service

processor

conforms.

For more

information

about

the

format

and

catcher

computers,

refer

to

the

README file in the /usr/samples/syscatchAIX

directory. Contact

your

service

provider

for

the

correct

service

center

telephone

number to

enter. Until

you

have

that

number,

leave

this

field

unassigned.

Ÿ

Customer

Administration

Center

Telephone

Number

is the number of the

System

Administration

Center

computer (catcher) that receives problem calls

from

servers. Contact

your

system administrator for the correct telephone

number

to

enter

here. Until

you

have

that

number,

leave

this

field

unassigned.

Ÿ

Digital

Pager

Telephone

Number

is the number for a numeric pager

carried by

someone who responds to problem calls from your server. Contact your

administration

center

representative

for

the

correct

telephone

number

to

enter.

For test purposes, use a

test

number,

which

you

can

change

later. See

note

on

page

73.

Ÿ

Customer

Voice

Telephone

Number

is

the

telephone number of a phone near

the server or answered by someone

responsible for the server. This

is

the

telephone number left on the pager

for callback. For test purposes, use a test

number,

which

you

can

change

later.

Ÿ

Customer

System Telephone

Number

is the telephone number to which your

server's modem is connected. The service or administration center

representatives

need

this

number

to

make

direct

contact

with

your

server

for

problem

investigation.

This

is

also

referredcall-in

phonetoas numbther.

58 RS/6000 Enterprise Server Model H80 Series User's Guide