Chapter 8. | Hardware Problem | Determination |
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This | chapter | provides | information | on | using Standalone or Online diagnostics to help | |||
you | solve | hardware | problems. |
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Problem | Determination | Using | the | Standalone or | Online | Diagnostics | ||
Use this procedure to obtain a service request number (SRN) when you load the Standalone or Online Diagnostics. If you are unable to load the Standalone or Onlin Diagnostics, go to “Problem Determination When Unable to Load Diagnostics” on
page 164. The service organization uses the SRN to determine which field replaceable units (FRUs) are needed to restore the system to correct operatio
Step | 1. | Considerations before | Running | This Procedure | |
Note: | See | the | operator | manual | for your ASCII terminal to find the key sequences |
you | need | to | respond to | the | diagnostic programs. |
ŸThe diagnostics can use a display connected to the video port or an ASCII
terminal attached to a serial port.
Ÿ | This | procedure requires that you | select the type of | diagnostics you want t | ||
| you need more information about the types, | see “Online | and Standalone | |||
| Diagnostics | Operating Considerations” | on page | 95. |
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Ÿ | Go | to “Step | 2.” |
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Step 2
Are the Online Diagnostics installed on this system?
NOGo to “Step 15” on page 162.
YES Go to “Step 3” on page 156.
Chapter 8. Hardware Problem Determination155
