
Step 10
There is a problem with the keyboard.
| Find the type of keyboard you are using | in the | following table, and perform the | ||||||||
| listed | in | the | Action | column. | 
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| Keyboard | Type | 
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| typeRecordof errorEnter | code M0KBD001 and report | the | ||||||||
| key | used. | The | Enter key | is within | oneproblemhorizontalto | the | service | organization. | 
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| row | of | keys. | 
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| typeRecordof erroEnter | code M0KBD002 and report | the | ||||||||
| key used. The Enter key extends into problemtwo to the | service | organization. | 
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| horizontal | rows | of keys. | 
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| Kanji keyboard. Identify by the JapaneseRecord error code M0KBD003 and report | the | |||||||||
| characters. | 
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 | problem to | the | service | organization. | 
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| attached | terminals. | 
 | for this type | terminal. | 
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Chapter 8. Hardware Problem Determination159
