IBM H80 Series manual Call-Out Call-Home

Call-Out (Call-Home)

The service processor can call out (Call-Home) when it detects one of the followi conditions:

Ÿ System firmware surveillance failure

Ÿ Operating system surveillance failure (if supported by operating system)

ŸRestarts

ŸCritical hardware failure

ŸAbnormal operating system termination

To enable the call-out feature, do the following:

1. Connect a modem to any serial port.

2. Set up		the	following	using	the	Service Processor		Menus	or	Diagnostic Service
Aids:
Ÿ	Enable	call-out for		the	serial	port	where the	modem	is	connected.
Ÿ	Enter	the	modem configuration			file	name.

ŸSet up site-specific parameters (phone numbers for call-out, call-out policy,

number of call-out retries, and so on).

3. To	call	out	before	restart,Call-out beforesetrestart		to	ENABLED from	the
Reboot/Restart Policy				Setup	menu.
Note:	Some modems,		such as IBM		7857-017, are	not	designed	for	the	paging
	function. Although they can be used for paging, they								will	return an	error
	message when they do not get the expected response from another modem.
	Therefore, even though the paging was successful,							the	error message		will
	cause	the	Service	Processor to retry, continuing to				place pager calls for t
	number	of	retries	specified in the Call-Out Policy				Setup Menu. These			retries
	result	in redundant		pages.

Chapter 3. Using the Service 73 Processor