
Symptom |
| Action |
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The system stopped and an indicator Ifis the indicator represents: | ||||||
displayed | on the system console and | an Ÿ | A keyboard, record error code M0KBD000 | |||
error code is not displayed. |
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| |||
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| and report the problem to the service | |||
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| organization. |
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| Ÿ | Memory, record error code M0MEM002 and | |||
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| report the problem to the service | |||
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| organization. |
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| Ÿ | SCSI, record error code M0CON000 and | |||
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| report the problem to the service | |||
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| organization. |
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| Ÿ | Network, record error code M0NET000 and | |||
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| report the problem to the service | |||
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| organization. |
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| Ÿ | Speaker/Audio, | record error code | ||
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| M0BT0000 and report the problem to the | |||
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| service | organization. | ||
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The System | Management Services menu is | The | device or media that you are attempting to | |||
displayed. |
| boot from | might | be faulty. |
1. Check the SMS error log for any errors. To check the error log:
ŸSelecttools .
Ÿ Selecterror log .
ŸIf an error is logged, check the time stamp.
ŸIf the error was logged during the
current boot attempt, record it and | ||
report it to | your | service representative. |
Ÿ If no recent error | is logged in the error | |
log, continue | to the | next step below. |
2.If you are attempting to load the Online Diagnostics, try loading the Standalone Diagnostics. Otherwise, record error code M0SCSI01 and report to the service organization.
The system appears to be stopped, theRecorddisk error code M0MEM001 and report the activity light is on continuously, and aprobeeplem towasthe service organization. heard from the system unit.
The | system stops and the STARTINGmessage | Report | error | code | M0BT0000. | |
SOFTWARE | PLEASE WAIT ... is displayed. |
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The | messageThe system will now continue | Report | error | code | M0SCSI01. | |
the boot | process is displayed continuously on |
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the | system unit's console. |
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Chapter 8. Hardware Problem Determination167