IBM H80 Series

Second Edition (June 2000)

Before using this information and the product it supports, read the information in “Safety

Notices” on page ix, Appendix A, “Environmental Notices” on page 169, and Appendix B,

“Notices” on page 171.

Note to U.S. Government Users Restricted Rights--Use, duplication or disclosure restricted by

GSA ADP Schedule Contract with IBM Corp.

Contents

Main Page Contents Page Page Page Page Page Safety Notices Caution caution Page Laser Safety Information Page Data Integrity and Verification Page About This Book RS/6000 Diagnostic Information for Multiple Bus Systems 7014 Model T00 Rack Installation and Service Guide RS/6000 Enterprise Server Model H80 Series Service Guide Site and Hardware Planning Information Trademarks Chapter 1. Introducing the Model H80 Page Chapter 2. Using the Model H80 Operator Panel Scrolling Ball Indicator Powering Off and Powering On the System Powering Off the System Powering On the System Page POST Indicators POST Keys after before 1Key 8Key after Console Strategy Reading the I/O Drawer Operator Panel Display Checkpoints RS/6000 Enterprise Server Model H80 Series Service Guide Using the Keyboards Chapter 2. Using the Model H80 11 @ , * Page Using the Three-Button Mouse Handling the Mouse Correctly Caring for the Mouse Cleaning the Mouse Using the 3.5-Inch Diskette Drive Write-Protecting 3.5-Inch Diskettes Loading and Unloading the 3.5-Inch Diskette Using the CD-ROM Drive Page Emergency Eject Ergonomic Information heartbeat Using the Service Processor and Service Director Features Service Processor Service Director Page Page Chapter 3. Using the Service Processor Passwords required (if set): 26 Service Processor Menus Accessing the Service Processor Menus Locally Accessing the Service Processor Menus Remotely Saving and Restoring Service Processor Settings Menu Inactivity General User Menu Page Privileged User Menus Main Menu Page Service Processor Setup Menu Passwords active port mirror port Page Page Page System Power Control Menu Page Reboot Restart Page Page System Information Menu Page Page Page xx.yy xx Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus Processor Card Memory DIMM Locations for Service Processor Menus Page Language Selection Menu Call-In/Call-Out Setup Menu Modem Configuration Menu Page Serial Port Speed Setup Menu Telephone Number Setup Menu Use this menu to set or change the telephone numbers for reporting a system failure. call-in Call-Out Policy Setup Menu Customer Account Setup Menu Service Processor Procedures in Service Mode Service Processor Functions System Power-On Methods Page Service Processor Reboot/Restart Recovery Reboot Restart Boot (IPL) Speed Failure During Boot Process Service Processor Reboot/Restart Policy Controls 66 System Firmware Updates Determining the Level of Firmware on the System Update Diskette Images and Instructions Page Page Configuring and Deconfiguring Processors or Memory Run-Time CPU Deconfiguration (CPU Gard) Run-Time Memory Page Deconfiguration (Memory Gard) Service Processor System Monitoring - Surveillance heartbeats System Firmware Surveillance Operating System Surveillance Call-Out (Call-Home) Console Mirroring primary port System Configuration Page System POST Errors 76 LCD Progress Indicator Log Service Processor Operational Phases Pre-Standby Phase: Standby Phase: Bring-Up Phase: Runtime Phase: Chapter 4. Using System Management Services After the System Management Services starts, the following screen displays: 82 Password Utilities Display Error Log Remote Initial Program Load Setup IP Parameters: Adapter Parameters: Page Ping: SCSI Utilities Select Console Multiboot Select Software: Software Default: Select Install Device: Select Boot Devices: OK Prompt: Multiboot Startup <OFF>: Select Language OK Prompt Exiting System Management Services Page Chapter 5. Using the Online and Standalone Diagnostics service mode concurrent mode maintenance mode Online and Standalone Diagnostics Operating Considerations Identifying the Terminal Type to the Diagnostics Undefined Terminal Types Resetting the Terminal: Running Online Diagnostics Running Standalone Diagnostics Running the Diagnostics from a TTY Terminal 3164 ASCII Color Display Station Description 3151 ASCII Display Station Guide to Operations Required Diagnostic Attributes 98 Page Additional Communication Attributes The following communication attributes apply to the 3151, 3161, and 3164 terminals. 100 conversational mode Additional Keyboard Attributes Additional Printer Attributes 102 Online Diagnostics Modes of Operation Service Mode Running the Online Diagnostics in Service Mode Concurrent Mode Running the Online Diagnostics in Concurrent Mode Maintenance Mode Running the Online Diagnostics in Maintenance Mode TERM Standalone Diagnostic Operation Running the Standalone Diagnostics Page Page Chapter 6. Introducing Tasks and Service Aids Tasks Tasks Page Add Resource to Resource List AIX Shell Prompt Analyze Adapter Internal Log Backup and Restore Media Certify Media Change Hardware Vital Product Data Configure Dials and LPF Keys Configure Reboot Policy reboot restart Configure Remote Maintenance Policy Call In phone number Configure Ring Indicate Power-On Policy Configure Surveillance Policy Create Customized Configuration Diskette Delete Resource from Resource List AIX V4.3 Documentation Disk Maintenance Disk to Disk Copy Display/Alter Sector Display Configuration and Resource List Display Firmware Device Node Information Display Hardware Error Report Display Hardware Vital Product Data Display Machine Check Error Log Display Microcode Level Display or Change Bootlist Display or Change Diagnostic Run-Time Options Display Previous Diagnostic Results mmddyy Display Resource Attributes resource Display Service Hints Display Software Product Data Display System Environmental Sensors token index token index status measured value location code Examples Page Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter Download Microcode to a PCI FC-AL Adapter Download Microcode to Other Devices Fibre Channel RAID Service Aid Flash SK-NET FDDI Firmware Format Media Hardfile Attached to SCSI Adapter (non-RAID) Page Hardfile Attached to PCI SCSI RAID Adapter Optical Media Diskette Format Generic Microcode Download Hot Plug Task PCI Hot Plug Manager Page SCSI Hot Swap Manager Page RAID Hot Plug Devices Local Area Network Analyzer Log Repair Action Periodic Diagnostics PCI RAID Physical Disk Identify pci RAID adapter Process Supplemental Media Run Diagnostics Run Error Log Analysis Run Exercisers Exerciser Commands (CMD) Abbreviations Memory Exerciser Save or Restore Hardware Management Policies SCSI Bus Analyzer SCSD Tape Drive Service Aid filename Spare Sector Availability SSA Service Aid Update Disk-Based Diagnostics Update System or Service Processor Flash Attention: 7135 RAIDiant Array Service Aid Examples 7318 Serial Communications Network Server Service Aid Chapter 7. Using the System Verification Procedure Step 1. Considerations before Running This Procedure Step 2. Loading the Diagnostics Step 3. Running System Verification Step 4. Additional System Verification Step 5. Stopping the Diagnostics Chapter 8. Hardware Problem Determination Problem Determination Using the Standalone or Online Diagnostics Step 1. Considerations before Running This Procedure Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Step 13 Step 14 Step 15 Step 16 Step 17 Page Step 3 Step 4 Step 5 166 Page Step 6 Step 7 Appendix A. Environmental Notices Page Appendix B. Notices Page Appendix C. Service Processor Setup and Test Service Processor Setup Checklist Testing the Setup Testing Call-In Testing Call-Out Serial Port Configuration Appendix D. Modem Configurations Sample Modem Configuration Files Generic Modem Configuration Files Specific Modem Configuration Files Configuration File Selection Page Examples for Using the Generic Sample Modem Configuration Files Customizing the Modem Configuration Files must IBM 7852-400 DIP Switch Settings Xon/Xoff Modems Ring Detection Terminal Emulators Recovery Procedures Transfer of a Modem Session Recovery Strategy Prevention Strategy Page Modem Configuration Sample Files Sample File modem_m0.cfg 186 Page 188 Sample File modem_m1.cfg 190 Page Sample File modem_z.cfg 192 Appendix D. Modem Configurations 193 Sample File modem_z0.cfg 194 Appendix D. Modem Configurations 195 Sample File modem_f.cfg 196 Appendix D. Modem Configurations 197 198 Sample File modem_f0.cfg Appendix D. Modem Configurations 199 200 Page Sample File modem_f1.cfg 202 Appendix D. Modem Configurations 203 Page Index Numerics A B C D L M N O P R S T U W Page Page Reader's Comments We'd Like to Hear From You RS/6000 Enterprise Server Model H80 Series User's Guide BUSINESS REPLY MAIL