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IBM Magstar 3494 manual Service Menu, Operator intervention, Cancel, Help

Models: Magstar 3494

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	Figure 48. Mode/State Change Request Pop-Up Window
	If no intervention-required conditions exist, the instruction is reduced in contrast
	(dimmer) from other items. The Offline Request pop-up window has the following
	controls:
	OK	This selection continues the Offline process.
	Operator intervention
		If enabled, this selection takes the operator to the Operator Intervention
		pop-up window.
	Cancel
		This selection cancels the Offline request and leaves the library in the
		Online operational state.
	Help	This selection provides additional information to aid the operator in the
		Offline process.

A message is sent to all attached hosts that indicates the library manager is going Offline. When the library manager is Offline, maintenance activity can be performed, or the library manager can be powered off after shutdown is selected. See ªShutdownº on page 108.

Service Menu

The Service menu allows the service representative, or an operator with service level authorization, access to additional service functions. This menu is active only when the Operator menu is displayed.

Typically, Service mode is password-protected. The password-protection option can be selected during installation. Figure 49 shows the service menu notice that is displayed when service mode is accessed and is not password-protected.

Figure 49. Service Menu Notice

104Magstar 3494 Tape Library Operator Guide

Image 126

IBM Magstar 3494 manual Service Menu, Operator intervention, Cancel, Help

Contents

IBM Page IBM Ninth Edition May Contents Operational Characteristics Operational Modes and States, and Informational StatesBasic Operating Procedures Advanced Operating ProceduresPause Remote Library Manager Console Feature Problem Determination ProceduresAppendix A. Keyboard Template Readers Comments Ð Wed Like to Hear from YouFigures Magstar 3494 Tape Library Operator Guide Figures Xii Magstar 3494 Tape Library Operator Guide Preface OrganizationRelated Information 3490E3590 AS/400Risc System/6000 Additional You can send us comments about this book electronically Xviii Magstar 3494 Tape Library Operator Guide Summary of Changes Xx Magstar 3494 Tape Library Operator Guide Introduction IBM 3494 Tape Libraries IBM 3494 Tape Libraries Functional Components Control Unit Frame Functional Components, 3490E Front View „2… Cartridge storage cells „3… Cartridge accessor„1… Library manager „4… Picker„2… Rail system Control Unit Frame Functional Components Rear View„2… Magnetic tape subsystems Storage Frame Functional Components front„3… Power control compartment „4… 3590 Model A00 or A50 Control Unit„5… 3590 tape subsystems Drive Unit Frame Functional Components rear „4… Virtual Tape Server controller „5… Disk storageModel B16 Virtual Tape Server Functional Components rear „1… Disk storage „2… Virtual Tape Server controller„2…Barrier door Model B18 Virtual Tape Server Functional Components rear„3…Hot standby library manager Hot standby accessor or second active accessor not visible„2… Barrier door Picker not visibleHigh-Capacity Input/Output Facility Cartridge Input and Output FacilitiesHigh-Capacity Output Facility Library Type Cartridge CapacityConvenience Input¤Output Station Feature Single-Cell Output FacilityCartridge Tape Tape Cartridge Requirements Cartridge System Tape IdenticationCartridge File Protection Cartridge System Tape LabelsCartridge System Tape Labels Media-Type Cartridge Type Color Label Handled asUnlabeled Tape Facility Cartridge LabelingMedia-Type Labeling Cartridge Label PositionColumn letters Cartridge Storage CellsWall number Row numbersReserved Cartridge Storage Cells Cartridge Storage CapacityWithout Model or Frame Dual Gripper Without Model or Frame Dual Gripper Password-Protection Library ManagerUser Interface Database High Availability Model HA1Database Information Available to a Host Operational Modes and States Magstar 3494 Tape Library Operator Guide Controls and Indicators Power Controls and Status Indicators Motion Controls and Status IndicatorsOperator Panel Convenience Input¤Output Station Status Indicators „4… Input¤Output Locked „5…Convenience Input/Output Station Operation TabDrive control Message displaysTape Subsystem Controls for Model F1A IM LControls and Indicators for Model F1A Model B1A Tape Subsystem ControlsPower Controls Model B18 Operator PanelModel B16 Virtual Tape Server Controls Model B18 Virtual Tape Server ControlsMagstar 3494 Tape Library Operator Guide 3490E/3590 Tape Subsystem Operation Virtual Tape ServerEmulation of 3490-Type Tape Drives Maintaining Data Fragments from Copied Volumes Tape Volume CacheStorage Management of the Tape Volume Cache Fast Response for Non-specic Mount RequestsDeletion of VTS Logical Volume Scratch Stacked VolumesIntegration with the 3494 Library Logical Library PartitioningScsi Host Attachment Operator Interface Logical Volume InventoryLocal and Remote Power Control VTS Import/Export OverviewSystem Administrator Involvement Operator InvolvementError Detection and Reporting Inventory UpdateVolume Categories Category Hex Name DenitionFF0F Via the Manage Unassigned Volumes panel, shown Is completed. The Manage Export Hold VolumesCategory Hex Name Denition FFF8 Physical Volume States Logical Volume StatesPhysical Volser Validity Checking Logical Volser Validity Checking Command Priorities in the Queue Priority LevelsPriority Operations Promotable Operations Host-Initiated OperationsMount Operations Audit Operations Demount OperationsEject Operations Physical Mount RequiredImport Operations Stand-alone restoreExport Operations Stand-Alone OperationsInitial Cartridge Installation Actions to Avoid when Operating a Cartridge PlacementInitial Volume Inventory Upload Stacked VolumesThings You Should Never Do Things You Should Try to Avoid DoingOperational Characteristics Magstar 3494 Tape Library Operator Guide Manual Mode Auto ModePause Mode Operational ModesAdditional Operational Modes in the HA1 Environment On page 65 shows the screen for the standby Library ManagerLibrary manager initialization Home Cell ModeOperational States Fixed home cellInitialization complete Library Manager Switchover in ProgressAccessor Switchover in Progress Online StateInformational States Dual Active Accessor StatusSafety interlocks open Degraded operationOperational Mode Transitions Pause Mode to Auto ModeRelationship between Operational Modes and States Auto Mode to Pause Mode No Error Auto Pending Pop-Up WindowPause Mode to Manual Mode Manual Mode to Pause ModeAuto Mode to Manual Mode Auto Mode to Pause Mode Forced Manual Mode to Auto ModeInitialization State to Auto, Pause, or Manual Mode Operational State TransitionsOffline State to Online State Shutdown Pending State to Shutdown StateShutdown State to Library Manager Initialization State Online State to Offline StateOffline State to Shutdown Pending State Safety interlock openInitialization Complete State to Online or Offline State Informational State TransitionsLibrary manager check-1 condition Powering On Powering OffTask Procedure Changing from Local to Remote Power Changing to Pause ModeChanging to Auto Mode Changing from Remote to Local PowerUsing Empty Cartridge Cells to Insert Cartridges Inserting CartridgesConvenience I/O Mode Using the Convenience Input¤Output Station Import Mode Inserting Cartridges in the Convenience Input¤Output StationNative 3590 use Using the High-Capacity Input/Output Facility Removing Ejected CartridgesMagstar 3494 Tape Library Operator Guide Import category Magstar 3494 Tape Library Operator Guide Advanced Operating Procedures Task ReferenceªManage Unassigned Volumesº on ªSystem Administrator Passwordº on Using the Library Manager Task Reference„1… System Menu Icon Operator Panel Controls„4… Sizeable-Window Border „2… Title Bar„3… Window-Sizing Icons „5… Vertical Scroll Bar„8… Horizontal Scroll Bar „6… Non-Sizeable Window Border„7… Dialog or Message Box „9… Push buttonsSelections with the Pointing Device Making Library Manager SelectionsSelections with the Keyboard „13… Action BarTrack Pointer Keyboard Pointing DeviceUsing the Help Pull-Down Help for helpExtended help Help SearchHelp Action Bar and Function Keys Keys helpOptions ServicesKey Functions F11 or Shift+F1Page Using the Operator Menu Manual Using the Mode Pull-DownService menu OnlineAuto PauseManual OnlineInitial Mode/State Selection Pop-Up Window Offline Offline Request Pop-Up WindowOperator intervention Service MenuCancel HelpSwitch Active Library Manager to Standby System Administrator Password Pop-Up WindowAccessors Switch Active Accessor to StandbyEnable Dual Active Accessors Disable Dual Active AccessorsLockup Library Manager ShutdownUsing the Status Pull-Down Shutdown PanelComponent availability status Accessor Mounts per HourOperational status VTS statusOperational Status Magstar 3494 Tape Library Operator Guide Advanced Operating Procedures Or Enabled Indicates Disabled, Enabled, or Not installedDisabled or Not Installed Not availableComponent Availability RefreshGrippers Cartridge AccessorConvenience Input¤Output Station Vision SystemDevices Part 2 of 3 Component Availability Status Pop-Up WindowVTS Attachment Type VTS StatusLibrary Sequence Number Physical/Virtual Device FramePerformance Statistics Part 1 of 2 Performance Statistics Pop-Up Window Part 2 of 2 Performance Statistics Pop-Up Window Accessor Mounts per Hour Shows the Accessor Mounts per Hour windowVTS Active Data VTS Active Data Pop-Up WindowRefresh VTS Data Flow Shows the VTS Data Flow windowVTS Mount Hit Data Shows the VTS Mount Hit Data windowRefresh VTS Physical Device Mount History Shows the VTS Physical Device Mount History windowVTS Logical Mounts Per Hour Shows the VTS Logical Mounts Per Hour windowVTS Active Data Distribution Shows the VTS Active Data Distribution windowUsing the System Summary High-Capacity Output or Input/Output Status Convenience I/O ModeInventory Update High Capacity RackAccessor Active AccessorStandby Accessor GripperIntervention LAN Status Host AliasHost Name Dual Accessor Zones Previously InitializedUsing the Queues Pull-Down Device PriorityAction QueuedUsing the Database Pull-Down Search Database For VolumesSearch Criteria FF17 FF15FF16 Media TypeYes Search ResultsSearch IgnoreDisplaying Search Results Find Logical Volumes Home Find Logical Volumes Home Pop-Up WindowList Database Volumes Category OrderMount Date Specic RackSpecic Media Type Specic CategoryVolser Mask Operation could not be completed because the C Drive is full Create list Stacked Volume Map Stacked Volume Map Pop-Up WindowGet Map Using the Commands Pull-Down Manage Unassigned Volumes Insert VTS logical volumesEject a VTS stacked volume Manage Import VolumesPerform inventory update Full Disable inventory updateEnable inventory update Perform inventory update PartialSchedule Cleaning 3490E or 3590 Device CleaningCleaner Cartridge Replacement at End-of-Life Clean Schedule Panel ControlsUsage clean Clean based on timeClean based on usage Days to cleanEject a Cleaner Cartridge Cleaner Cartridge MasksCleaner Cartridge Masks Send Message to Host ConsolesPromote a Command in the Queue Host Message Pop-Up WindowSelect Inserts Volser Range for Media TypesPromote Add/Modify range buttonVolser ranges list box Range 1 and 2 entry eldsMedia type list box Add/Modify rangeVolser in range? Insert VTS Logical VolumesDelete range Total volsers in rangeMedia type radio buttons VTS Library SelectionInsert VTS Logical Volumes Status Eject a VTS Stacked VolumeCancel insert operation Eject a VTS Stacked Volume Pop-Up Window Set VTS Category AttributesSet VTS Management Policies Add categoryDelete category Magstar 3494 Tape Library Operator Guide Inventory New Storage or Re-inventory Complete System Set VTS Management Policies Pop-Up WindowShows the Display VTS Export/Import Volumes Window Select Reinventory Complete System and continueSave Logical Volumes Set the Volser RangeCleaner Volume Masks Inventory Cleaner Masks Pop-Up WindowCancel inventory Inventory StatusStart inventory On page 175 shows the Service Pull-Down Menu Re-Inventory with Virtual Tape ServersOn page 176 shows the VTS Online/Offline Pop-Up Window Disable Inventory Update VTS Online/Offline Pop-Up WindowEnable Inventory Update Perform Inventory Update FullPop-up window contains the following messages Perform Inventory Update Partial Perform inventory updateSetup Stand-Alone Device Stand-Alone DeviceEnter device Mount a single volumeDemount a single volume Mount from Input StationReset Stand-Alone Device ICL mode Stand-Alone Device StatusDevice category Insert Unlabeled Cartridges Add LAN Host Communication ProtocolAS/400 Risc System/6000 90765 SP2Host Transaction Program Name Host Adapter Address Host Network IDHost Location Name Ethernet Format Check BoxHost Alias optional Add LAN Host to Library Pop-Up Window APPC/VTAM SelectedPhysical Unit Name Delete LAN Host Host IP AddressUpdate LAN Host Information Delete LAN Host from Library Pop-Up WindowUpdate LAN Host Information Pop-Up Window Change LAN Host Information Pop-Up Window Appc XID optional USIBMSU.S10A4045, then the Host Network ID is Usibmsu Ethernet Format Check Box Change LAN Host Information Pop-Up Window TCP/IP Library Network ID LM LAN InformationLibrary Transaction Program Name Library Location NameLibrary IP Address Operator InterventionLibrary Adapter Address Library NameSystem Administrator Password Send interventions to host consolesCurrent password New passwordManaging Import/Export Volumes Manage Unassigned VolumesVolser Ranges Manage Import Volumes Manage Import Volumes Pop-Up WindowManage Insert Volumes Manage Insert Volumes Pop-Up WindowManage Export-Hold Volumes Export-HoldCancel Export/Import Cancel Export/Import Pop-Up WindowService Access Snmp OptionsUsing the Library Managers Snmp Features Selecting Snmp Trap TypesConguring Snmp Trap Destinations Select Snmp Trap Types Pop-Up WindowAdding a Destination Starting Snmp Stopping SnmpTrouble Shooting Receiving Snmpd Traps on the Monitor StationSending Testm Messages Trap Number Outline for Receiving Library Manager Snmp TrapsLibrary Manager Trap Type Rest of MessageProgramming Tools Opint Library Manager Snmp TrapsInternal Rack CellExternal Parameter Actual Library Manager Opint TrapHigh-capacity input rack cell B Ejected to the high-capacity output station VTS VTS is out of stacked volumes Library Manager Operator Message Snmp Traps Unsol Library Manager Snmp TrapsCategory State Change Snmp Trap Parameter aLibrary I/O Station State Change Snmp Traps Operational State Change Snmp Traps Safety Enclosure Interlock OpenOut of Cleaners Check1Exception Code Volume Exception Snmp TrapsSmoke Detected MessageDevice Availability Changed Snmp Traps Device Category Change Notication Snmp TrapsCHCK1 Library Manager Snmp Traps Using the Options Pull-DownErrorcode Testm Library Manager Snmp TrapsUsing Manual Mode Clean desktopChange power-on language Starting Manual Mode Manual Pending Wait Message Operating in Manual Mode Mount WCC007 RackUsing the Drive Message Display Mounting CartridgesArrows Using the Action List Screen Demounting CartridgesF12 EnterEjecting Cartridges Reviewing Unknown Volume Locations Error Processing Manual Mode Review List ScreenLocating and Identifying Home Cell Locations VolserEnding Manual Mode Manual Mode Locate Cartridge Home ScreenCartridge Removal from the Gripper Cartridge Removal from the GripperUsing the Keyboard Template Remote Library Manager Console Feature Installing and Conguring Starting Dcaf on the Remote Library Manager ConsoleDcaf Controlling Main Window Dcaf Target Password Establishing Communication with the Library Manager Keystrokes SessionKeystrokes Local Mode on the Remote Library Manager Console Sending the Alt+Tab Command to the Library Manager Using Hot-Key CombinationsSending the Alt+Esc Command to the Library Manager Changing Keystrokes ModeSending the Ctrl+Esc Command to the Library Manager Active Ctrl+A Monitor Ctrl+M Suspend Ctrl+S Terminate Ctrl+T Using the Pointing Device during a Session Session State DescriptionRemote Library Manager Console Session Window Moving Among Multiple Sessions Transferring FilesChanging the Session State of the Library Manager Established Changing the Password from the Library Manager Active SessionSession Pull-down Menu Symptom Description and Possible Solution Magstar 3494 Tape Library Operator Guide Quick Reference Table to Problem Determination Procedures Conditions ReferenceFailure and Exception Condition Reporting Library Manager Failure Recovery Procedures Library Manager Failure in a DFSMS/MVS EnvironmentLibrary Manager Screens DFSMS/MVS Environment Host Messages DFSMS/MVS EnvironmentLibrary Manager Action ± The Library Manager Recovers DFSMS/MVS EnvironmentDfsms Host Action Vary SMS, LIBlibname1, OnlineLibrary DISPDRV, libname1 Library Manager Failure in an MVS/BTLS EnvironmentHost Messages MVS/BLTS Environment Vary xxx, OnlineLibrary Manager Screens MVS/BLTS Environment Recovers MVS/BLTS Environmentº Dfsms System Managed Tape Messages Btls Host ActionCBR3725I Library library-namecommand reject for CBR3721I Library library-namein manual modeCBR3724I Volume volser does not exist in library Volume volser. Library error code=error-codeFrom library library-namefor volume volser CBR3752I Device device-numberin library library-name CBR3751E Device device-numberin libraryLibrary-nameis unavailable Is now availableCBR3757E Library library-namein paused/manual Mode operational stateManual mode PausedCBR3760E Library library-namevision system not Library-namein paused mode operational state,Interlock open OperationalCBR3769I Misplaced volume volser found in library CBR3765E No cleaner volumes available in libraryCBR3766E Dual write disabled in library library-name CBR3770I Volume volser misplaced in libraryCBR3777I Volume volser now accessible in library CBR3774I Unexpected volume volser ejected fromCBR3776I Volume volser inaccessible in library Library library-nameInformation Provided at the Library Manager Console Using the System Summary Window Table for System Summary Window Problem DeterminationAccessor Convenience I/O ModeInventory Update Field Name Action LAN Attach PortsUsing the Component Availability Status Window Using the Search Database for Volumes WindowMessage Problem Scenario Action Specic Inaccessible Volume Specic Misplaced VolumeUsing the Whole Queue Window Intervention Required Conditions and ActionsIn-Progress Quick Reference Table to Intervention Required Conditions Condition Type Table LocationTable for Intervention Conditions of Library Tape Drives MessageProbable Cause Gripper failure on gripper Device xxx has failed. a service call is neededCartridge could not be released from gripper Gripper conguration has changed. The libraryTable for Intervention Conditions of Input/Output Stations Not, visually check the station Top two I/O station cells are inaccessible. MoveConvenience I/O station should be empty but is Volser xxxxxx cannot be removed fromDuplicate volser xxxxxx was left in high-capacity Duplicate volser xxxxxx was ejected toDuplicate volser xxxxxx was left Facility cell yyyyAn unreadable volser was left in high-capacity facility An unreadable volser was left in the convenience I/OStation Cell yyyyEjected to high-capacity facility cell yyyy An unexpected volser xxxxxx was foundEjected to the convenience I/O station Cartridge or cartridge label located at cell yyyy isBeen ejected to high-capacity facility cell yyyy An invalid media volser xxxxxx has been ejected toHigh-capacity facility Device xxx feed slot Table for Intervention Conditions of Data CartridgesCartridge containing invalid media has been left Damaged volser xxxxxx ejected to the convenienceTable for Intervention Conditions of Cleaner Cartridges Library is out of Hpct cleaner cartridges Mislabeled cleaner cartridge has been ejected toMislabeled cleaner cartridge has been left in device Xxx feed slot. Remove the cartridgeVirtual Tape Server is out of stacked volumes. VTS Intervention Required Condition Resolution Actions MessageDamaged stacked volume xxxxxx has been ejected To the convenience I/O station. VTS zTape Volume Cache is degraded Error Code Stacked volume has a label mismatch and has beenOrphaned logical volume xxxxxx found Ejected to the convenience I/O station. InternalVirtual Tape System z has a CHECK1 xxxx failure During the disaster recovery process, a stackedVolume xxxxxx and has been ejected. VTS z Free storage threshold has been crossed. VTS zContact your service representative Message Contact your service representativeDevice xxx made unavailable by a VTS. VTS z Mount of logical volume xxxxxx failed because Physical volume yyyyyy is misplaced. rc=rrrr VTS zPhysical volume yyyyyy is inaccessible. rc=rrrr VTS Mount of logical volume xxxxxx located on physical Mount of logical volume xxxxxx failed becausePhysical volume yyyyyy is not in the library. rc=rrrr Volume yyyyyy failed. rc=rrrr VTS zVirtual Tape Server Recovery Actions Problem Determination Procedures Magstar 3494 Tape Library Operator Guide Appendix A. Keyboard Template M m o n l y u s e d k e y s Import and Export List Volumes Format Export List VolumeVolume Contents Description Bytes Description UseLength Name Description Bytes Name Description Name DescriptionBytes Name Description Export and Import Status File Record Bytes Description Use EOF1 Import List Volume Characters are required Name DescriptionOperation Status Resolution Actions Status Code Status TextOperation Status Resolution Actions Status Code Status TextProbable Cause Locate the Exported Stacked Volume needed Call an IBM Service Representative Determine why the specied volume is a duplicate Suspected media failure, call an IBM Service Detected the internal error Check intervention required messages on the library Nnnnn Exported Stacked Volume processing error Necessary to change the container volume to Blanks Import and Export Messages from LibraryBytes 0±4 Byte Bytes 6±69Message Code Message Text ALL Export Processing has Completed Copying Logical Export Volumes from Cache to Stacked Volumes Import Status Messages Export/Import List Volumes Failure-Reason Text Message Code Message TextVolume Volser , unable to locate Export List Volume Volser could not be rewoundVolume Volser could not be closed Volume Volser unable to locate Import ListFile Record, unexpected End of Tape File Record, error converting FieldFile, internal processing error Mmmm File Record, compactedError Scenario Category RecoveryError Scenario Recovery Actions Resultant Library ActionReuse of Exported Stacked Volumes Magstar 3494 Tape Library Operator Guide Trademarks Following terms are trademarks of other companiesAvis de Conformité aux Normes dIndustrie Canada Communications Statements Federal Commission FCC StatementIndustry Canada Compliance Statement European Union EU Electromagnetic Compatibility DirectiveLaser Safety and Compliance HinweisOperator Safety Safety CharacteristicsGlossary Bar-code reader. See vision systemExported Stacked Volume. a physical volume Enhanced Capacity Cartridge System TapeGlossary Rack. See wall Transient mount. See mount from input station Virtual telecommunications access method Vtam Volume. See cartridgeIndex Numerics 159 Relationship between modes and states States Index Magstar 3494 Tape Library Operator Guide How satised are you that the information in this book is Please tell us how we can improve this bookBusiness Reply Mail Page Ibmr