Table for Intervention Conditions of Library Tape Drives

Table 16. Intervention Required Conditions relating to tape drives in the library

Intervention Required Condition

Resolution Actions

 

 

 

Message

1. Place the library system in pause mode.

 

Load / unload failure on device xxx. Empty the feed

2.

Open the enclosure.

slot.

3. If the cartridge is accessible, remove it.

 

Probable Cause

4. If the cartridge is in a CST/ECCST type device

 

(model C1A or C2A), make the device not ready by

 

 

Tape device xxx has failed to load or unload a tape

 

pressing the Ready button, press the Unload button

cartridge. The automatic recovery process was not able

 

to unload the cartridge, remove the cartridge, then

to unload the cartridge from the device and put it away.

 

make the device ready by pressing the Ready

The device and/or cartridge may be defective.

 

button.

 

5. If the cartridge is in a CST/ECCST type device

 

 

(model F1A), press the Load/Unload button to

 

 

unload the cartridge, then remove the cartridge.

 

6. If the cartridge is in a HPCT/EHPCT type device,

 

 

select Unload from the Options Menu and press

 

 

Enter then remove the cartridge.

 

7. If the cartridge is damaged, repair it (for example,

 

 

re-attach the leader block). If it cannot be repaired, it

 

 

should be re-inserted and an eject should be issued

 

 

from the host.

 

8. Place the cartridge in the convenience I/O station.

 

9.

Close the enclosure.

 

10. Place the library system in auto mode.

 

11. A service call may be needed if the error persists.

 

 

 

Message

1. Place the library system in pause mode.

 

Device xxx is not ready.

2.

Open the enclosure.

 

 

Probable Cause

3. If the cartridge is in a CST/ECCST type device (model

 

C1A or C2A), make the device not ready by pressing

During a prior operator intervention or service action at a

 

the Ready button, press the Unload button to unload

 

the cartridge, remove the cartridge, then make the

3490 type tape device, device xxx was left in the not

 

 

device ready by pressing the Ready button.

ready state.

 

 

If the drive does not become ready, call your service

 

 

 

 

representative.

 

4. If the cartridge is in a CST/ECCST type device (model

 

 

F1A), Press the Load/Unload button to unload the

 

 

cartridge, then remove the cartridge.

 

5. If the cartridge is in a HPCT/EHPCT type device,

 

 

select the Unload from the Options Menu and press

 

 

Enter, then remove the cartridge

 

 

If a check code appears on the message display,

 

 

record the code and report it to your service

 

 

representative.

 

6. Place the cartridge in the error recovery cell. The

 

 

error recovery cell is cell 1A1 (cell 1A3 if dual

 

 

grippers are installed in the library).

 

7.

Close the enclosure.

 

8. Place the library system in auto mode.

 

 

 

284Magstar 3494 Tape Library Operator Guide

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Image 306
IBM Magstar 3494 manual Table for Intervention Conditions of Library Tape Drives, Message, Probable Cause