IBM Magstar 3494 manual Table for Intervention Conditions of Cleaner Cartridges

Table 20. Intervention Required Conditions relating to data cartridges (continued)

Intervention Required Condition	Resolution Actions
Message	1.	Remove the cartridge from the convenience I/O
Volser (xxxxxx) could not be put away. It was ejected		station.
	2.	Place the library system in pause mode.
to the convenience I/O station.
Probable Cause	3.	Open the appropriate enclosure door.
	4.	Inspect the cartridge's home cell for damage or
During a demount operation, the accessor was not able		blockage.
	5.	Close the enclosure door.
to place the cartridge into its home cell and there are no
other available storage cells in the library. The cartridge	6.	Place the library system in auto mode.
may be damaged or something is blocking its home cell.	7.	Inspect the cartridge for damage.
If something is blocking its home cell it is likely to be a
	8.	Place the cartridge in the convenience I/O station.
cartridge without an external volume serial number label.
Message	1.	Place the library system in pause mode.
Volser (xxxxxx) could not be put away. It was ejected	2.	Open the appropriate enclosure door.
to high-capacity facility cell: yyyy.	3.	Remove the cartridge from the high-capacity facility.
Probable Cause	4.	Inspect the cartridge's home cell for damage or
		blockage.
During a demount operation, the accessor was not able	5.	Close the enclosure door.
to place the cartridge into its home cell and there are no	6.	Place the library system in auto mode.
other available storage cells in the library. In addition, the	7.	Inspect the cartridge for damage.
convenience I/O station is either not installed, is full or is
	8.	Place the cartridge in the convenience I/O station.
unavailable. The cartridge may be damaged or something
is blocking its home cell. If something is blocking its
home cell it is likely to be a cartridge without an external
volume serial number label. The cartridge is in H.C.F. cell
yyyy.
Message	1.	Place the library system in pause mode.
Volser (xxxxxx) cannot be removed from cell: yyyy.	2.	Open the appropriate enclosure door.
Probable Cause	3.	Remove the cartridge from the indicated cell.
	4.	Inspect the cell for damage.
The accessor was not able to remove the cartridge from	5.	Close the enclosure door.
its home cell. The cartridge or its home cell may be	6.	Place the library system in auto mode.
damaged or something is blocking its home cell. The	7.	Inspect the cartridge for damage.
library could also be out of alignment or the gripper is
	8.	Place the cartridge in the convenience I/O station.
failing. The cartridge is in cell yyyy.

Table for Intervention Conditions of Cleaner Cartridges

Table 21. Intervention Required Conditions relating to cleaner cartridges

Intervention Required Condition	Resolution Actions
Message	1. Place 3490 type cleaning cartridges in the
The library is out of CST/ECCST cleaner cartridges.	convenience I/O station.
Probable Cause	2. This condition cannot be cleared by selecting it from
	the list of actions. Instead, this condition is cleared
A clean operation for a 3490 type tape device needs to	automatically by the library system when a cleaning
	cartridges, of the appropriate type, are inserted by the
be performed, but there are no available compatible
	operator.
cleaner cartridges in the library. Either no cleaner
cartridges have been added to the library, or they have all
been used and have been ejected.

Chapter 8. Problem Determination Procedures 293