IBM Magstar 3494 manual Using the Whole Queue Window, Intervention Required Conditions and Actions

Table 14. Problem Determination with the Search Database for Volumes Window (continued)

Problem Scenario	Action
Locating other Misplaced Volumes	1.	Leave the volser ®eld blank, select theYes button for
Search the database to check if the library contains any		the Misplaced volser ¯ag, and then choose the
		Search button. The database records, if any, for the
other misplaced volumes.
		cartridges that are misplaced are shown.
	2.	Perform the ªSpeci®c Misplaced Volumeº procedure.
		See Table 14 on page 281.
Locating other Inaccessible Volumes	1.	Leave the volser ®eld blank, choose theYes button
Search the database to check if the library contains any		for the Inaccessible volser ¯ag, and then choose the
		Search button. The database records, if any, for the
other inaccessible volumes.
		inaccessible cartridges are shown.
	2.	Perform the ªSpeci®c Inaccessible Volumeº
		procedure. See Table 14 on page 281.
Locating Misplaced Volumes in other Libraries	1.	At each library in the installation, enter the volser of
If an operation on one library failed because the volume		the misplaced volume in the ®eld provided and
		choose the Search button.
was misplaced, and you cannot ®nd the volume in that
library, check the inventories of the other libraries to see if	2.	If a database record is found for the volser, eject it
it was put in another library by mistake.		from that library and place it in the Convenience
		Input¤Output Station of the library with the original
		error.

Using the Whole Queue Window

When trying to determine why a particular library operation is not completing as expected, the Whole Queue window (see Figure 80 on page 137) can be used to determine what, if anything, needs to be done. This is particularly useful in the absence of any host console messages. Choose Whole queue from the Queues pull-down. Each library operation in the queue has status that is one of the following:

Queued

The operation has not yet started. Other operations are in the queue that have a higher priority or were placed in the queue ®rst. If you do not want to wait for the operation to progress through the queue, select Promote a command in the queue from the Commands pull-down and promote the operation.

In-Progress

The operation is being performed. No operator action is needed.

Blocked

The operation is waiting for another operation to complete before it can be started. When the blocking operation completes, the status of the operation changes to in-progress. No operator action is needed.

Intervention Required Conditions and Actions

When the library manager determines that an error or exception condition has occurred within the library that requires operator assistance to correct, it performs the following actions:

1.Adds the condition detected to the list of outstanding operator intervention required conditions maintained by the library manager.

282Magstar 3494 Tape Library Operator Guide