Table19. Intervention Required Conditions relating to external cartridge labels (continued)
Intervention Required Condition Resolution Actions
Message
A cartridge containing invalid media has been left in
device xxx feed slot.
Probable Cause
During a mount operation, tape device xxx determined
that the cartridge is not of a compatible media type but
was not able to unload the cartridge. It is likely that the
cartridge has a missing or damaged media type label or
the media type label is incorrect for the cartridge’s media
type.
1. Place the library system in pause mode.
2. Open the appropriate enclosure door.
3. If the cartridge is accessible, remove it.
4. If the cartridge is in a 3490 device, make the device
not ready by pressing the Ready switch, press the
Unload switch to unload the cartridge, remove the
cartridge, then make the device ready by pressing
the Ready switch.
5. If the cartridge is in a 3590 device, select Unload
from the Options Menu and press Enter.Remove
the cartridge.
6. If unable to remove cartridge, call your service
representative.
7. Close the enclosure door.
8. Place the library system in auto mode.
9. Inspect the cartridge’s seventh character. Install the
correct seventh character representing the media
type. See “Cartridge System TapeLabels” on
page20 for the procedure.
10. Place the cartridge in the convenience I/O station.
Table for Intervention Conditions of Data Cartridges

Table20. Intervention Required Conditions relating to data cartridges

Intervention Required Condition Resolution Actions
Message
Damaged volser (xxxxxx) ejected to the convenience
I/O station.
Probable Cause
During a cartridge load operation on a tape device, the
device determined that the cartridge does not have a
leader block or that the tape media has a break in it. The
library accessor was able to remove the cartridge from
the device.
1. Remove the cartridge from the convenience I/O
station.
2. Inspect the cartridge for damage. If the leader block is
detached from the tape, replace the leader block. See
the tape drive Operator’s Guide for the procedure.
3. Place the cartridge in the convenience I/O station.
Message
Damaged volser (xxxxxx) ejected to high-capacity
facility cell: yyyy.
Probable Cause
During a cartridge load operation on a tape device, the
device determined that the cartridge does not have a
leader block or that the tape media has a break in it. The
library accessor was able to remove the cartridge from
the device. In addition, the convenience I/O station is
either not installed, is full or is unavailable. The cartridge
is in H.C.F.cell yyyy.
1. Place the library system in pause mode.
2. Open the appropriate enclosure door.
3. Remove the cartridge from the high-capacity facility.
4. Close the enclosure door.
5. Place the library system in auto mode.
6. Inspect the cartridge for damage. If the leader block is
detached from the tape, replace the leader block. See
the tape drive Operator’s Guide for the procedure.
7. Place the cartridge in the convenience I/O station.
292 Magstar 3494 TapeLibrary Operator Guide