IBM Magstar 3494 manual Using the System Summary Window

Operator Note: The primary aids for problem determination should be the messages posted on the host console. Use the information at the library manager console only as additional information to aid in ®nding the fault.

Using the System Summary Window

The System Summary window (see Figure 43 on page 98) provides an overall view of the status of the library. If the System Summary window is not displayed on the console, use the Status pull-down and choose System summary. Table 13 summarizes the key ®elds and what action to take.

Table for System Summary Window Problem Determination

Table 13. Problem Determination with the System Summary Window

Field Name	Action
Cannot Display System Summary	Contact your service representative.
If the System Summary window cannot be displayed, a
failure has occurred in the library manager.
Operational Mode	1.	Determine why the mode is not Auto.
Auto should be indicated showing normal operation.	2.	Check the Enclosure doors, Overall system, and
Pause shows that the library has stopped performing		Intervention ®elds.
automated operations.	3.	Ensure that the front doors are closed.
	4.	Place the library in Auto mode.
Library Manager	1.	Determine why the library manager is Offline.
Online should be indicated showing normal operation.	2.	Place the library manager in the Online state.
Offline shows that the library manager is not
communicating with any of the associated 3490E/3590
subsystems in the library.
Enclosure doors	1.	Ensure that the front doors are closed.
Closed should be indicated showing normal operation.	2.	Return the library to Auto mode.
Open indicates that one or more doors are open and that	3.	If the library cannot be set to Auto mode, contact your
automated operations are paused.		service representative.
Direct attached ports	1.	Ensure that the host is powered on and operating.
A hexadecimal number, 0±3 and 8±B, should be	2.	Ensure that the any device driver program on the host
		is initialized.
displayed for each installed and initialized port. If a dash
is displayed, that port is not initialized.	3.	Contact your service representative.
CU ports	1.	Ensure that all 3490E/3590 subsystems in the library
A hexadecimal number, 0±F (depending on the port		are powered on. Perform the power-on procedure for
		the 3490E/3590 subsystems.
con®guration), should be displayed for each 3490E/3590
	2.	Check the Error indicator on the 3490E/3590 control
control unit port. If a dash is displayed, that port is not
		unit setup panel. If illuminated, that control unit has a
initialized. No communication between the library
		serious fault; contact your service representative to
manager and the 3490E/3590 control unit occurs. If the
		repair the control unit.
port to a 3490E/3590 subsystem is not initialized,
automated operations for the drives in that subsystem	3.	Contact your service representative.
cannot be performed.

Chapter 8. Problem Determination Procedures 277