Table 13. Problem Determination with the System Summary Window (continued)

Field Name

Action

 

 

Vision

Contact your service representative.

 

OK should be indicated. Failed shows that the vision

 

system (or both vision systems if Model HA1 is installed)

 

has failed or has been made unavailable and operations

 

cannot be completed. Degraded shows that one vision

 

system in an HA1 system has failed or been made

 

unavailable.

 

 

 

Power

1. If Unknown is indicated, power off the 3494 and then

 

OK should be indicated. Power is off shows that power

power it on.

2. Ensure that all of the safety interlocks are closed.

to the cartridge accessor (or both accessors in an HA1

 

system) was removed and must be restored before

3. Place the library back in Auto mode.

automated operations can resume. Degraded shows that

 

the power to one of the accessors in an HA1 system was

 

removed. Unknown shows that the library manager

 

cannot determine the state of the power.

 

 

 

Port

1. Attempt to return library to Auto Mode.

 

OK should be indicated. Not initialized shows that

2. If the port ®eld does not change toOK, contact your

service representative.

communications with the accessor controller has not

 

been established. Automated operations cannot be

 

performed without communication between the library

 

manager and the accessor controller. Degraded shows

 

that communications with one of the accessors in an HA1

 

system has not been established.

 

 

 

Intervention

1. Choose Operator intervention from the Commands

 

None should be indicated. Required shows that the

pull-down. See ªIntervention Required Conditions and

Actionsº on page 282 for resolving these conditions.

operator must resolve one or more conditions. Depending

 

on the condition, some or all automated operations may

2. After all the conditions are resolved, return the library

be suspended.

to the Auto mode, if required.

 

 

Using the Component Availability Status Window

 

The Component Availability Status window (see Figure 64 on page 116) provides

 

the availability status of each component in the library. If a component is available,

 

it can be used to perform library operations. If a component is unavailable, it cannot

 

be used to perform library operations. To show the window, choose Component

 

availability status from the Status pull-down.

 

The three major groupings of components in this window are the Convenience

 

Input¤Output Stations, the accessor and its associated components, and the

 

3490E/3590 subsystems. All components should indicate 1, which shows that the

 

component is available. If any component indicates 0 (not available) or an asterisk

 

(*) (degraded), contact your service representative so that it can be repaired and

 

made available.

 

Using the Search Database for Volumes Window

Use the Search Database for Volumes window (see Figure 83 on page 140) to

determine if the library contains volumes for which some action must be taken. To

Chapter 8. Problem Determination Procedures 279

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IBM Magstar 3494 manual Using the Component Availability Status Window, Using the Search Database for Volumes Window