IBM Magstar 3494 Contact your service representative, Device xxx made unavailable by a VTS. VTS z

Table 22. Intervention Required Conditions relating to a Virtual Tape Server in the Library (continued)

Intervention Required Condition	Resolution Actions
Message	1. Contact your service representative.
Device xxx made unavailable by a VTS. (VTS z)
Probable Cause

During an operation with device xxx, the Virtual Tape Server Controller determined that the device is not operating correctly and requires service. It is likely that the device has excessive read or write errors.

Message 1. Contact your service representative.

A VTS does not have enough available physical drives to continue operation. (VTS z)

Probable Cause

Physical drives associated with VTS z have become unavailable either due to a drive failure or service representative action. A VTS requires a minimum of two available physical drives for operation.

Message 1. Contact your service representative.

A VTS attempted unsuccessfully to eject a stacked volume (xxxxxx) during disaster recovery. (VTS z)

Probable Cause

During processing of a physical volume during disaster recovery, the VTS subsystem determined that the physical volume was damaged and attempted to place the volume in the I/O station, but the attempt failed. The likely reason is that the cartridge has physical damage as a result of the disaster and it interferes with the cell in the I/O station.

Message 1. Contact your service representative.

A VTS attempted unsuccessfully to eject a damaged stacked volume (xxxxxx). (VTS z)

Probable Cause

During the last usage of a physical volume, the VTS subsystem determined that the volume was physically damaged. As part of a recovery process, an attempt was made to eject the physical volume which failed. The likely reason is that the cartridge has physical damage as a result of the disaster and it interferes with the cell in the I/O station.

Chapter 8. Problem Determination Procedures 299