Table 18. Intervention Required Conditions relating to Input/Output Stations or facilities (continued)

Intervention Required Condition

Resolution Actions

 

 

 

Message

1.

Remove any cartridges from the convenience I/O

 

The convenience I/O station should be empty but is

 

station and inspect their label.

2.

Remove any debris that may be obscuring the

not, visually check the station.

 

cartridge present sensor.

 

 

Probable Cause

3.

Verify that the System Summary panel displays the

When the convenience I/O station insert operation

 

convenience I/O station status as Empty.

 

 

completed, the cartridge present sensor indicated that

 

 

cartridges were still present when none should have

 

 

been. This can be caused by a cartridge without a label

 

 

in the station or by debris obscuring the cartridge present

 

 

sensor.

 

 

 

 

 

Message

1.

Remove the cartridge from the convenience I/O

 

Volser (xxxxxx) cannot be removed from the

 

station.

2.

Inspect the cartridge and cell for damage.

convenience I/O station.

 

 

Probable Cause

3.

Place the cartridge in the convenience I/O station.

 

 

The cartridge accessor tried several times to remove

 

 

cartridge xxxxxx from the convenience I/O station but

 

 

failed. This could be due to a problem with the cartridge,

 

 

the I/O station, the gripper or the alignment of the library.

 

 

 

 

 

Message

1.

Place the library system in pause mode.

 

Volser (xxxxxx) cannot be removed from the

2.

Open the appropriate enclosure door.

 

 

high-capacity facility cell: yyyy.

3.

Remove the cartridge from the high-capacity facility

Probable Cause

 

cell.

4.

Inspect the cartridge and cell for damage.

 

The cartridge accessor tried several times to remove

5.

Close the enclosure door.

cartridge xxxxxx from the high capacity facility but failed.

6.

Place the library system in auto mode.

This could be due to a problem with the cartridge, the

7.

Place the cartridge in the convenience I/O station.

cell, the gripper or the alignment of the library. The

 

 

cartridge is in high capacity facility cell yyyy.

 

 

 

 

 

Message

1.

Open the Convenience I/O station.

 

The top two I/O station cells are inaccessible. Move

2.

Remove the cartridges from the top two cells of the

 

I/O station.

cartridges to cell 3 or below.

 

 

 

Probable Cause

3.

Replace the cartridges in the I/O station using cell 3

 

or below.

In a library that is con®gured with dual grippers, gripper 1

4.

Close the Convenience I/O station.

had failed and cartridges were placed in the top two cells

5.

This condition cannot be cleared by selecting it from

of the I/O station. The top two cells of the convenience

 

the list of actions. Instead, this condition is cleared

I/O station are no longer usable until gripper 1 is

 

automatically by the library system when the

repaired.

 

cartridges are removed from the top two Convenience

 

 

I/O station cells and the I/O station is closed.

 

 

 

Chapter 8. Problem Determination Procedures 287

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IBM Magstar 3494 manual Convenience I/O station should be empty but is, Not, visually check the station