10-8CHAPTER 10 Troubleshooting

Table 10-4Troubleshooting abnormal LED activity on modules (continued)

Diagnostic Signs

Possible Problems

Actions

FAIL LED lights

The line module and I/O

1

Check that the line and I/O modules are compatible;

 

 

module are incompatible.

 

replace if necessary.

 

• A hardware failure, such

2

If you replaced the I/O module only, issue the reload

 

 

as a failed module.

 

slot slot_number command.

 

 

 

3

If you replaced the line module or if there was a

 

 

 

 

hardware failure, the system should automatically

 

 

 

 

reset the module.

 

 

 

4

If condition persists, contact Juniper Networks

 

 

 

 

Customer Service.

• FAN OK does not light

Fan is not working

Contact Juniper Networks Customer Service; the system

 

 

properly or has slowed

must be serviced.

 

 

down.

 

 

• FAN FAIL LED lights

Fan needs replacement.

 

 

 

 

 

 

 

LINK LED is not lit

Ethernet connection is

1

Check that Ethernet cables are properly connected to

 

 

down.

 

both the Ethernet port and the appropriate network

 

 

 

 

device.

 

 

 

2

Contact Juniper Networks Customer Service.

 

 

 

 

 

RED ALM

System does not

1

Check that all cables are firmly plugged into the ports

 

 

recognize a port

 

and the attached network device.

 

 

connection.

2

Verify that cables are clean.

 

• Cabling is not connected

 

3

Test for faulty cables.

 

 

properly.

4

Verify clock source and configuration.

 

Cable is faulty.

 

5

Reset system.

 

Clocking problem exists.

 

 

 

Note: Problem is corrected when normal LED activity is

observed.

YEL ALM

Note: This LED is not functional on the HSSI line module.

Far end receive failure (FERF) exists.

1Correct FERF problem.

2 Reset system.

Note: Problem is corrected when normal LED activity is observed.

System will not boot.

A slot group is overloaded.

1

Issue the show version command to display board

Module(s) held offline.

 

 

status.

 

2

Review section on proper slot group configuration in

FAIL LED lights.

 

 

 

 

 

Chapter 5, Installing Modules.

 

 

 

3

Reconfigure system with correct slot group

 

 

 

 

configuration.

 

 

 

4

Reset system.

 

 

 

 

 

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Juniper Networks E-Series manual Slot slotnumber command