10-10CHAPTER 10 Troubleshooting

Table 10-6Troubleshooting high-temperature conditions

Cause of High Operating

 

 

Temperature

Symptoms

Resolution

Air vents to system are blocked

Space around system does not meet

Increase space around system.

 

specifications (see Chapter 11,

 

 

System Specifications).

 

Ambient temperature exceeds

Ambient temperature exceeds

Provide extra cooling or heating in

specifications

specifications (see Chapter 11,

the room where the system is

 

System Specifications).

located.

 

 

 

Cooling fan failure

FAN OK LED on SRP module is

 

 

not illuminated.

 

FAN FAIL LED on SRP module is

 

 

illuminated.

Replace fan tray (see Chapter 9, Maintaining E-Series Routers).

Module failure

FAIL LED on module is illuminated.

Replace module (see Chapter 5,

 

 

Installing Modules).

 

 

 

When you have resolved the cause of the high temperature, you must power cycle the system to reset the modules.

Resetting Line Modules and SRP Modules

Two recessed buttons on line modules and SRP modules provide the mechanisms for resetting. You can use the NMI button to reset the software on the module and the board reset button to reset the module. See Figure 1-12.

If a line module fails to respond for an extended time, there may be a software problem with that module. You can depress the software reset button with a paper clip to suspend the current software task. Depending on the situation, this action may also reset the software on the module.

If depressing the software reset button fails to correct the issue with the line module, depress the board reset button. This action reboots the line module.

The buttons work in the same way for the SRP module. Depressing the board reset button on an SRP module is equivalent to rebooting the E-series router and causes all the line modules to reboot.

Double-Bit Errors on SRP Modules

SRP modules include error checking and correction (ECC) to protect their SDRAM. ECC provides error detection of single-bit and double-bit errors and correction of single-bit errors for the SDRAM as follows:

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Juniper Networks E-Series manual Resetting Line Modules and SRP Modules, Double-Bit Errors on SRP Modules