Liebert Universal Monitor user manual Setup Serv Ph Num Enter Phone Number

System and Control Options

9.9.6Setup Serv Ph Num - Enter Phone Number

The Service Phone Number (Serv Ph Num) is used for remote monitoring by Liebert Global Services. The number is designed to allow remote monitoring services to connect to the Universal Monitor. All alarms will be sent to this number. When an alarm occurs, this number is dialed before any of the four pager numbers.

To use the service phone number features, be sure to connect the phone line connector to a telephone wall jack using an RJ11 cord, as described in 4.6.2 - Phone Line Connector.

Table 32 Service phone number dialing results

Result of Dialing	Action	Message Generated
Successful	—	—
Unsuccessful due to:
Busy signal / no answer /	Universal Monitor generates message after all three	Unsuccessful Page
no dial tone	redial attempts have failed, dials next configured pager.	(Event Log)
General modem	Universal Monitor resets modem, generates	Modem Reset
communication problem	message, redials up to three more times.	(Event Log)
No communication with modem	Universal Monitor generates messages, makes no	Modem Internal Fault
		(Active Alarm Report,
(internal hardware problem)	further dialing attempts.
		Alarm History Log)

To set up the service phone number:

•From the Setup System Info Menu, use the arrows ↑ ↓ to choose Setup Serv Ph Num, then press Enter ↵ .

•See Table 33 for guidelines on entering the phone number, which may consist of up to 40 characters. To enter the phone number:

•Use the arrows ↑ ↓ to choose a character.

•Press Enter ↵ to advance to the next character position.

•When finished, press Enter ↵ again.

Table 33 Guidelines for dialing service phone number

Device type	Required entries	Example
Remote	The first character must be “M”.	M18005551212
modem
Device type	Optional entries	Example
	Use “9” if needed to access an outside	M918005551212
	line—place after first character (M).
	Use "W" to wait for a second dial tone
All types	before dialing if the phone system has
of devices	two dial tones (initial tone and a second	M9W18005551212
	tone for outside line)—place after “9”
	(before the number to be dialed).
	Use “,” (comma) to pause two seconds.	M1,8005551212

Setup System Info Menu

SETUP SYSTEM INFO CHANGE PASSWORD CHANGE DATE & TIME

↑↓=NEXT ↵ =SELECT

SETUP SITE ID

CONNECT BATTERY

>SETUP SERV PH NUM FACTORY DEFAULTS

Setup Serv Ph Num

ENTER PHONE NUMBER

M18005551212

↑↓=SELECT ↵ =NEXT/END

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