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Nortel Networks manual BCM200/400 4.0 Installation and Maintenance Guide

Models: 400 4.0 BCM200

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BCM200/400 4.0 Installation and Maintenance Guide

BCM 4.0

Business Communications Manager

Document Status: Standard

Document Version: 02.3

Part Code: N0060612

Date: October 2006

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Nortel Networks manual BCM200/400 4.0 Installation and Maintenance Guide

Contents

BCM200/400 4.0 Installation and Maintenance Guide Trademarks Copyright 2006 Nortel Networks, All Rights ReservedSoftware License BCM200/400 4.0 Installation and Maintenance GuideN0060612 Task List Task ListCompleting the initial installation optional Replacing a media bay module Replacing or installing a cooling fan 323 Contents Chapter Viewing the BCM system LEDs Chapter Installing an expansion unit Chapter Installing telephones and peripherals Chapter Configuring the BCM system Chapter Replacing a media bay module Chapter Replacing or upgrading a power supply Index North American regulatory information Regulatory informationCanadian Notice Ringer Equivalence Number REN Federal Communications Commission FCC NoticeEMI/EMC FCC Part Regulatory informationInstallation Important safety instructionsUse Use of a music source SafetyRadio-frequency interference Enhanced 911 configurationTelecommunication registration International regulatory information Additional safety information ITU standardization compliance About this guide Getting startedAudience AcronymsAcronym Description Getting started Acronyms Sheet 2Getting started Acronyms Sheet 3 Symbols and conventions used in this guideConvention Example Used for Getting startedTechnical Documents Related publicationsUser Guides Getting Help over the phone from a Nortel Solutions Center How to get helpGetting Help from the Nortel Web site Getting Help through a Nortel distributor or resellerMain units Introducing the BCM hardwareIntroducing the BCM hardware BCM200 main unitBCM200 main unit component descriptions Component DescriptionBCM200 main unit internal component descriptions BCM200 main unit internal componentsBCM400 main unit component descriptions BCM400 main unitBCM400 main unit internal components standard configuration BCM400 main unit internal components RFO configuration Component Description Front view BCM400 advanced function trayRear view Advanced function tray BCM400 advanced function tray RAID status LEDsBase function tray faceplate components Base function tray component hardwareBase function tray internal components Base function tray internal componentsBCM200 MSC components Media services card MSCConnectors Description MSC faceplate optional connectorsMSC IP call processing hardware Main cardMain card connections Main card connectors installed in the base function trayChapter Introducing the BCM hardware PCI riser cardWAN interface card Data networking componentsWAN interface card international version Modem card Interface cardBCM expansion unit BCM400 only O interface card connectorsBCM expansion unit connected to BCM400 main unit MBM bays and backplaneBCM200 MBM backplane Media bay modules MBMsTelephony hardware components Trunk MBMs Sheet 1 Trunk media bay modules MBMsWhat it does Special notes Introducing the BCM hardware Trunk MBMs Sheet 2 Digital trunk media bay moduleBasic rate interface media bay module Caller ID trunk media bay moduleGlobal analog trunk media bay module Station media bay modules MBMsStation MBMs Sheet 1 Chapter Introducing the BCM hardware Station MBMs Sheet 2 Digital station media bay moduleDSM 16+ DSM 32+ Analog station media bay modules 4x16 media bay moduleATA2 ASM8 ASM8+ GASM8 Gasi OSI EIA/TIA Fiber expansion media bay module Specialized media bay modules MBMsDigital drop and insert MUX Specialized MBMsBCM400 expansion gateway Ddim faceplate LEDs and connectorsBCM components BCM power supplyStandard power supply connectors BCM400 redundant power supplyBCM400 redundant power supply and modules Uninterruptable power supply Power supply adapter cord international usersHard disk BCM200 main unit hard disk and bracket RAID upgrade kitCooling fan Introducing the BCM hardware Cooling fan Field replaceable units FRUCard field replaceable units Hard drive field replaceable units Power supply field replaceable unitsCooling fan field replaceable units MBM Telephones and adapters Pqrs Introducing the BCM hardware Accessories Introducing the BCM hardware N0060612 Base function tray system status display LEDs Viewing the BCM system LEDsViewing the BCM system LEDs Base function tray system status LED states Sheet 1MSC Media bay module LEDs Power LED Status LED DescriptionBase function tray system status LED states Sheet 3 DTM LEDs Power Status DescriptionMBM LED descriptions Status Descriptions DTM LED functionsBrim LED functions Brim LEDsInstallation overview Installation overviewSupplies, and tools on Tasks Description Link toInitializing the system on Installation overview N0060612 Checking the installation prerequisites Checking the installation prerequisitesGeneral requirements Environmental requirementsElectrical requirements Site telephony wiring requirementsDigital loop Analog loop System equipment, supplies, and toolsBasic hardware Optional equipmentOther hardware and tools Shows the steps required to install the main unit Installing the BCM main unitInstalling the BCM main unit Installing the main unit in an equipment rackUnpacking the main unit Attach the rack-mount bracket to the BCM200 main unit To attach the rack-mount bracketsAttach the rack-mount bracket to the BCM400 main unit To mount the main unit in an equipment rackFasten the BCM200 main unit to an equipment rack To install the main unit on the wall Installing the main unit on the wallInstalling the BCM main unit Attach the wall-mount brackets to the BCM200 main unit Installing the main unit on a flat surfaceNext step To install the BCM main unit on a table or shelfInstalling the BCM main unit N0060612 Installing an expansion unit Installing an expansion unitUnpacking the expansion unit Installing the expansion unitExpansion unit Main unit Signal name Connecting the BCM expansion unit to the BCM main unitDS256 cable pinout Circuit name ColorTo connect the expansion unit to the main unit DS256 connector on the expansion unitInstalling a media bay module MBM Installing a media bay module MBMSelecting MBMs for your BCM system To select trunk MBMs Selecting trunk MBMsGATM8 Determine trunk MBM requirementsTo select station MBMs Selecting station MBMsDetermine station MBMs requirements Selecting a fiber expansion module FEM Determining system capacityUnderstanding DS30 numbers DS30 model Setting offsetsDetermining bus requirements DS30 bus/ offset set to Single-density modules Double-density modulesMatching MBMs to DS30 bus capacity To determine bus requirementsAssigning DS30 resources Assigning single-density MBMs to the DS30 bus hierarchy Choosing the assigned order for MBMsTo determine MBM DIP switch settings Determining MBM DIP switch settingsPossible trunk MBM DIP switch settings Sheet 1 How to use the configuration mapOff Ch. #4 DS30 Possible station MBM DIP switch settingsOffsets 0 Bus # Offset DS30 # OffsetsTo set MBM DIP switches Setting MBM DIP switchesDTM switch settings T1 DTM switch settingsDTM switch settings North American PRI Assigning line and extension numbersDTM switch settings E1 and UK PRI Ddim switch settingsDdim switch settings CTM switch settings BRI switch settingsBrim S/T switch settings CTM4 and CTM8 switch settings Gatm switch settings Gatm switch settingsCountry select DIP switch settings 4x16 switch settingsGatm country select DIP switch settings Gatm mode select switch settingsOff 115-118 071 Not supported 4x16 switch settings SelectGASM8 mode and country switch settings ASM 8 and GASM8 switch settingsASM 8 settings GASM8 modes Standard Enhanced Mode features GASM8 modes and featuresEnhanced mode DSM16/DSM32 single-density switch settings upgraded system DSM switch settingsSelect Enter these switch DS30 Settings Bus DSM16+ and DSM 32+ double density switch settings new system DSM16/DSM 32 single density switch settings new systemFEM switch settings FEM switch settingsBCM400 expansion gateway MBMs Installing an MBM To install an MBM in the BCM main unit or expansion unit Connecting the cables Connecting the cablesTo connect power and wiring Connecting power to the BCM systemTo check system power and status Checking system power and statusModule power and status LED states Wiring the MBMsRead and follow the installation instructions carefully DTM RJ-48C wiring array To connect the Gatm Brim S/T RJ-45 wiring arrayGatm pin-outs Wiring MBMs to internal connectionsTo connect the DSM16+, DSM32+, ASM8, GASM8, or 4x16 MBMs DSM 16 Connecting the cables DSM wiring chartPin Wire color Port Set # Connecting the cables ASM wiring chartTo connect the fiber cables Wiring the FEMExtension comparison chart Setting DNs and port numbersCross-referencing ports and DNs Sheet 1 MBM combinations Combining CTMs/GATMs and 4x16s Fully-loaded setupCTMs/GATMs combined with 4x16 MBMs DSM combined with 2 DTMs and 2 ASMs All station MBMs set for double density Dect combinationsDect BRI Changing configurationsConnecting the data networking hardware System setupSystem setup summary Main unit ports and connectors Connecting the cardsTo connect the modem To connect the BCM system to the WANDB26 adapter cable RS-422/EIA 530 adapter cable Sheet 1DB26 on WAN card Signal Cable Connecting the cables RS-422/EIA 530 adapter cable Sheet 235 adapter cable DB26 on DB15 WAN card Signal Cable Installing the cardsDB15 X.21 adapter cable Connecting the cables N0060612 System telephones Installing telephones and peripheralsAnalog terminal adapter Telephone port and DN cross-reference Installing telephones and peripheralsCentral Answering Position CAP/eCAP Bus Pins Port DNs N0060612 Installing IP Phones Installing an emergency telephoneInstalling the mobility systems Installing T7406 cordless systemsMoving telephones Configuration overview Installing the analog terminal adapterAnalog telephone Connecting the ATA2 Installing the ATA2Installing the analog terminal adapter Analog data deviceMounting the ATA2 To connect the ATA2Test insertion loss measurement To mount the ATA2 on a wallInsertion loss from the CO to the analog telephone Configuring the ATA2 Installing an auxiliary ringer Installing optional telephony equipmentTo install an auxiliary ringer To install an external paging system Connecting the external paging systemInstalling optional telephony equipment Activating auxiliary ringer programmingMusic-on-hold specifications Connecting an external music sourceMusic-on-hold jack To connect an external music sourceInitializing the system Using the default BCM system IP addressData parameter requirements Initializing the systemSetting the crossover connections Using the Ethernet crossover cableConnecting through Ethernet crossover cable To connect the Ethernet crossover cableTo configure your computer Connecting through the serial portTo display the configuration menus Null modem cable setupPin Signal Serial port pinoutSoftware keycode Configuration main menu screenRegenerating a keycode after system replacement Configuring the BCM system Configuring the BCM systemInitial parameters Initial parameters overviewStartup parameters Sheet 1 Startup parameters overviewConfiguring the BCM system Startup parameters Sheet 2 Using Telset Administration to set the basic parameters Using Telset Administration to set the basic parametersTo configure the IP address Configuring the initial parametersTo enter the keycodes To select the region To configure the modemTo initialize voice mail To select the telephony startup template and start DNTo create Telset user accounts Next step Page Using Element Manager to set the basic parameters Using Element Manager to set the basic parametersTo access the BCM web Accessing the BCM systemTo download and install BCM Element Manager PrerequisitesTo enter a keycode To connect to the BCM systemModify IP Settings attributes To configure the LAN IP addressAttribute Description Cold Reset Telephony attributes To configure the startup template for telephony servicesQuick Install Wizard attributes To configure the date and time settings Configuring the startup parametersTo enter a name for your system Subnets General Settings attributes Sheet 1 To configure Dhcp server settingsDate and Time attributes Dhcp server IP Terminal Dhcp Options attributes To configure IP PhonesIP Terminal Global Settings attributes To configure Snmp settingsTo configure the Snmp manager list To configure Snmp community stringsModify Snmp Settings attributes Add Community String attributesAdd Account attributes To create user accountsUsing Element Manager to set the basic parameters N0060612 Using the Startup Profile to configure parameters Using the Startup Profile to configure parametersTo download the Startup Profile template Startup Profile requirementsTo customize a Startup Profile for your system Configuring basic parametersTo load the Startup Profile data onto the BCM system Startup Profile times and LED sequence Startup Profile times and LED sequenceUsing the Startup Profile to configure parameters N0060612 Completing the initial installation optional Completing the initial installation optionalTo configure the MBM Configuring the media bay moduleChecking for software updates Configuring modem settingsConfiguring voice mail Customizing security policiesPerforming a backup System monitoring and troubleshooting System status display LEDs System monitoring and troubleshootingLED locations on the face of the base function tray Monitoring media bay module LEDsModule power and status LED states To monitor hard disk status Monitoring the RAID LEDsStatus LED Description Maintenance action Primary/Mirror LED color Description Maintenance actionTo determine RAID status Primary/Mirror master hard disk LED descriptionRAID disk mirroring To access disk mirroring Accessing disk mirroring through Element ManagerBeep on drive failure Options available Settings field description Perform the activityStatus field descriptions To monitor RAID disk mirror operational statusStatus field Description To access the RAID status report Accessing the RAID status report using Element ManagerMonitoring disk mirroring using Element Manager Step tableEmergency telephone does not function BCM system does not functionTo monitor disk mirroring To troubleshoot the emergency telephone on the systemATA2 does not function To check the ATA 2 wiringTo troubleshoot the emergency telephone connected to a CTM To troubleshoot the ATA2To check for trunk line dial tone to the ATA Precautions Preparing hardware for maintenance or upgradesPreparing hardware for maintenance or upgrades Shut down the system Prepare for maintenance overviewPerforming a system shutdown Special toolsTo shut down the system software To restore the system to operation Restarting the system after maintenanceTo shut down the system hardware Base function tray maintenance procedures Removing the base function tray Base function tray replacement overviewRemove the base function tray To remove the base function trayTo install the base function tray To remove the base function tray bezel Install the base function trayRemove the base function tray bezel To install the base function tray bezelInstall the base function tray bezel Advanced function tray maintenance proceduresAdvanced function Hard disk cage Tray latch To remove the advanced function tray Advanced function tray replacement overviewRemove the advanced function tray To install the advanced function tray Removing the main unit top cover Removing and installing the main unit top coverRemove the BCM200 top cover To remove the main unit top coverTo install the main unit top cover Installing the main unit top coverInstall the BCM200 top cover Install the BCM400 top cover Using the backup and restore utilityReplacing a media bay module Replacing a media bay moduleReplacing An MBM To remove an MBM Removing an MBMRemove a BCM400 MBM Returning the system to operation To install an MBMReplacing the hard disk Replacing the hard diskProvides an overview of the hard disk replacement process To install a RAID system Installing a RAID systemReplacing the hard disk N0060612 To replace a RAID configuration hard disk Replacing a RAID configuration hard diskRemoving a hard disk cage from a BCM200 main unit Removing a hard disk cageDetach the hard disk cage from the BCM200 main unit To remove a hard disk cage from a BCM200 main unitTo remove a hard disk cage from a BCM400 main unit Installing a hard disk cage To install a hard disk cage Installing a hard disk cage in a BCM200 main unitInsert the hard disk cage into the BCM200 main unit Installing a hard disk cage in a BCM400 main unitLift and slide the hard disk cage toward Replacing a hard disk in the hard disk cage BCM200 Hard disk cage Removing a primary hard disk from a RAID hard disk cageBCM400 Hard disk cage Removing a mirror hard disk from a RAID hard disk cage To remove a primary hard disk from a RAID hard disk cageBCM400 RAID shown Remove the mirror hard disk from the RAID hard disk cage To remove a mirror hard disk from a RAID hard disk cageBCM200 shown Installing a primary hard disk into a RAID hard disk cageTo install a primary hard disk into a RAID hard disk cage Install a primary hard disk into the RAID hard disk cage Installing a mirror hard disk into a RAID hard disk cageInstall a mirror hard disk into the RAID hard disk cage To install a mirror hard disk into a RAID hard disk cageInitializing the hard disk in a RAID configuration Initializing the hard disk in a single-disk configurationTo initialize the hard disk in a single disk configuration Replacing the hard disk N0060612 Replacing a standard power supply Replacing or upgrading a power supplyReplacing or upgrading a power supply To remove the BCM200 power supply Removing a BCM200 power supplyCard Remove the BCM200 MSC guide bracketTo install a BCM200 standard power supply Installing a BCM200 standard power supplyInstall the BCM200 power supply chassis screws Fan Power supplyHard disk Install the BCM200 MSC guide bracket Power supply LED Removing a BCM400 standard power supplyRemove the BCM400 power supply screws To remove a BCM400 standard power supplyTo install a BCM400 standard power supply Installing a BCM400 standard power supplyFasten the power supply support bracket cables Fasten the standard power supply to the main unit Upgrading to a redundant power supplyRedundant power supply upgrade overview Removing the PSU status connector jumperInstalling a redundant power supply cage BCM400 only To remove the PSU status connector jumperTo install a redundant power supply cage BCM400 only Remove the power supply knockout bracket Attach the redundant power supply cage Install a new cable clamp To remove a BCM400 redundant power supply cage Removing a BCM400 redundant power supply cageRemove the BCM400 redundant power supply screws To install a power supply module Installing a power supply moduleInstall the power supply modules into the power supply cage To remove a power supply module Removing a power supply moduleRemove the power supply module from the power supply cage Replacing cards Replacing data cards and processing hardwareBase function tray interior components Replacing data cards and processing hardwareTo remove the WAN card Card replacement overviewRemove the WAN card and PCI cover plate Installing the WAN cardInstall the WAN card To install a replacement WAN cardTo remove the media services card MSC MSC mounting screws To install the media services card MSC To remove the modem card Modem card positioning Modem card pin locking clipTo install a modem card Installing the modem cardModem port label Provides an overview of the process for replacing a PEC Replacing the processor expansion card PECPEC replacement overview To remove the processor expansion card PEC Remove the processor expansion card PEC Installing a processor expansion card PECReplacing memory To install a PECRemoving the dual in-line memory module Dimm card Increasing the amount of memoryBase function To remove a Dimm cardTray front To install a Dimm card Replacing the clock/calendar batteryBattery replacement overview To remove the clock/calendar batteryBase function tray front Removing the clock/calendar batteryTo install a new clock/calendar battery Replacing data cards and processing hardware N0060612 Replacing or installing a cooling fan Replacing or installing a cooling fanReplacing a cooling fan To remove a BCM400 cooling fan Removing a BCM400 cooling fanRemove the BCM400 fan access panel To install a BCM400 cooling fan Installing a BCM400 cooling fanFan chassis mounting holes Connect the fan cables to the I/O card Install the fan access panel to the main unitTo remove a BCM200 cooling fan Removing a BCM200 cooling fanDisconnect the BCM200 fan cable from the I/O card To install a BCM200 cooling fan Installing the BCM200 cooling fanTo remove an expansion unit fan Removing an expansion unit fanFAN Fan and temperature LEDs on the base function tray Troubleshooting cooling fansLED Label Description Green LED On Red LED On Only Appendix a DTM wiring chart DTM wiring chartDTM RJ-48C port wiring Appendix a DTM wiring chart N0060612 Appendix B Brim wiring chart Brim wiring chartBrim RJ-45 port wiring Pin Signal Signal on system sideAppendix B Brim wiring chart N0060612 Appendix C Gatm wiring chart Gatm wiring chartGATM4 RJ-21 connector wiring Sheet 1 Line Pin Connection Wire colorGATM8 RJ-21 connector wiring Sheet 1 Ring Slate-Violet Appendix C Gatm wiring chart N0060612 Appendix D 4x16 wiring charts 4x16 wiring charts4x16 RJ-11 port wiring 4x16Set Pin Connection Wire color 4x16 MBM RJ-21 connector wiring Sheet 1No connection Violet-Slate Slate-Violet Appendix D 4x16 wiring charts N0060612 Appendix E DSM16 and DSM32 wiring charts DSM16 and DSM32 wiring chartsDSM16 and DSM32 RJ-21 connector wiring Sheet 1 N0060612 Appendix F ASM8, ASM8+, and GASM8 wiring chart ASM8, ASM8+, and GASM8 wiring chartASM RJ-21 connector wiring Sheet 1 No connection Violet-Slate Slate-Violet Media bay module availability Market profile attributesMedia bay module availability by market profile Sheet 1 Analog trunk card FEM MBM-Norstar trunk cartridge combinationsCanada Caribbean Denmark Time and date format based on language Time zones and language informationAppendix G Market profile attributes Language support for South America and Central AmericaTime/date formats based on language South/Central America language supportCaller ID display formats Core parameters for market profilesMarket profile Functionality Attribute Australia Brazil N0060612 BCM200/400 4.0 Installation and Maintenance Guide Vicap PBX N0060612 PRC Mcdn 4ESS BCM200/400 4.0 Installation and Maintenance Guide Vicap ITU-T N0060612 Vicap Pulse Dialing ms Global analog trunk parametersTransmission parameters Market Start Digit Line Voltage Stutter Profile On-hook caller ID Disconnect supervision Message waitingStop Digit Busy tone ReversalTransmission GASM8 parametersInput EIA/TIA-464A Dial pulse Dial pulse and Dtmf parametersIsdn line services Isdn line servicesIsdn services by protocol Protocol Market profile Available Isdn servicesAnalog and digital trunk types and descriptions Sheet 1 Analog and digital trunk typesTrunk types Description Digital trunk types Analog trunk types Trunk types DescriptionNumbers IndexCTM IndexIsdn MBM PCI WAN