1.Discover the error by checking one or more of the following messages or files:

Storage Automated Diagnostic Environment alerts or email messages

/var/adm/messages

Sun StorEdge T3+ array syslog file

Storage Service Processor messages

/var/adm/messages.t3 messages

/var/adm/log/SEcfglog file

2.Determine the extent of the problem by using one or more of the following methods:

Storage Automated Diagnostic Environment Topology view

Storage Automated Diagnostic Environment Revision Checking (manual patch or package, to check whether the package or patch is installed)

Verify the functionality using one of the following:

checkdefaultconfig(1M)

checkt3config(1M)

cfgadm -al output

luxadm(1M) output

Check the multipathing status using the Sun StorEdge Traffic Manager software or VxDMP.

3.Check the status of a Sun StorEdge T3+ array by using one or more of the following methods:

Storage Automated Diagnostic Environment device monitoring reports

Run the SEcfg script, which displays and shows the Sun StorEdge T3+ array configuration

Manually open a telnet session to the Sun StorEdge T3+ array

luxadm(1M) display output

LED status on the Sun StorEdge T3+ array

Explorer Data Collection Utility output (located on the Storage Service Processor)

4 Sun StorEdge 3900 and 6900 Series Troubleshooting Guide • March 2002

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Sun Microsystems 6900 Series, 3900 Series manual Var/adm/messages