Chapter 40 Diagnostics

40.4.1 Core Dump Files Screen

Click Maintenance > Diagnostics > Core Dump > Files to open the core dump files screen. This screen lists the core dump files stored on the ZyWALL or a connected USB storage device. You may need to send these files to customer support for troubleshooting.

Figure 359 Maintenance > Diagnostics > Core Dump > Files

The following table describes the labels in this screen.

Table 209 Maintenance > Diagnostics > Core Dump > Files

LABEL

DESCRIPTION

Remove

Select files and click Remove to delete them from the ZyWALL. Use the [Shift] and/or

 

[Ctrl] key to select multiple files. A pop-up window asks you to confirm that you want to

 

delete.

 

 

Download

Click a file to select it and click Download to save it to your computer.

 

 

#

This column displays the number for each packet capture file entry. The total number of

 

packet capture files that you can save depends on the file sizes and the available flash

 

storage space.

 

 

File Name

This column displays the label that identifies the file.

 

 

Size

This column displays the size (in bytes) of a file.

 

 

Last Modified

This column displays the date and time that the individual files were saved.

 

 

40.5 The System Log Screen

Click Maintenance > Diagnostics > System Log to open the system log files screen. This screen lists the files of system logs stored on a connected USB storage device. The files are in comma separated value (csv) format. You can download them to your computer and open them in a tool like Microsoft’s Excel.

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ZyWALL 110/310/1100 Series User’s Guide