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TROUBLESHOOTING

Introduction

This chapter contains information on the troubleshooting tools and the

 

troubleshooting areas for your OfficeConnect Remote 840. It is divided

 

into the following sections:

 

“Troubleshooting Tools”

 

“LAN Connection Problems”

 

“LAN Connection Problems”

 

“IP Wizard and Web Browser Problems”

 

“WAN Connection Problems”

 

“General Network Connection Problems”

 

“IP Network Connection Problems”

 

“IPX Network Connection Problems”

 

“Bridge Connection Problems”

Troubleshooting The OfficeConnect Remote 840 has a number of features which can be

Toolsused to help troubleshoot problems. They are especially useful if the OfficeConnect Remote 840 is not visible during the troubleshooting session.

OfficeConnect Remote 840 Manager's Configuration Audit (Home > Tools > Configuration Audit) — The audit provides information about real and potential problems in the OfficeConnect Remote 840's current configuration. You are advised to run the audit after each configuration change.

OfficeConnect Remote 840 Manager's Monitor Features (Home > Monitor) — This provides many windows into the current state of the OfficeConnect Remote 840. Refer to “Monitoring the OfficeConnect Remote 840”.

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3Com 3C840 manual Troubleshooting, Bridge Connection Problems