13-2CHAPTER 13: TROUBLESHOOTING

CLI Traces — Tracing can be turned on for various OfficeConnect Remote 840 software components using the CLI set facility command. This feature is for advanced troubleshooting and should only be used after all other methods for isolating the problem have been tried. You may find the trace statements to be cryptic.

CLI traces are not accessible through the OfficeConnect Remote 840

Manager. Refer to the OfficeConnect Remote 840 SDSL Router CLI User's

Guide for more information.

Troubleshooting The troubleshooting tables are organized in a “bottom-up” fashion. The Tables hardware and line problems are listed first, then the higher level router

configuration problems are covered.

How to Use these If you are having any type of connection problem, e.g., the workstations Tables on the local LAN cannot connect to the remote network, you should

work your way down the tables to eliminate any low-level problem before working through the WAN connection problems.

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3Com 3C840 manual Guide for more information, Configuration problems are covered