3Com 3C840 IPX Network Connection Problems, IPX is not enabled over both the LAN and the WAN

13-12CHAPTER 13: TROUBLESHOOTING

IPX Network

Connection

Problems

Symptom Possible Cause Corrective Action

Remote IPX network is not responding (ex., can't find a Novell server).

LAN or WAN connection problem, or a general configuration problem.

IPX is not enabled over both the LAN and the WAN.

IPX routing table does not show a route to the remote network, indicating a configuration problem.

See “LAN Connection Problems”,

“WAN Connection Problems”,

and “General Network

Connection Problems”.

Check the Local Site > IPX and Remote Site > IPX screens and ensure that IPX is enabled on both interfaces.

One of the following may solve the problem:

Remote WAN IPX addresses are entered incorrectly. Check the addresses and reconfigure as needed.

RIP may be turned off. Set RIP to Listen mode to automatically learn routes to remote networks.

A static route (global config.) or framed route (remote site config.) is needed to reach the remote network. Add the route and check the IPX routing table to confirm the entry.