3Com 3C840 manual IP Network Connection Problems, Save the current configuration and reboot

IP Network Connection Problems 13-9

Symptom Possible Cause Correction Action

Accessing remote	The SDSL settings
information is slower	indicate that a slower
than expected.	baud rate than
	expected was
	negotiated for the
	downstream traffic.

Reset the SDSL link to cause re-negotiation through one of the following steps:

■If the OfficeConnect Remote 840 is accessible, disconnect the SDSL line for a few seconds.

■Save the current configuration and reboot.

If a faster connection was not negotiated, contact your service provider. They may able to check the physical connection for excess noise which may be the reason the negotiated numbers are low.

IP Network

Connection

Problems

Symptom	Possible Cause	Corrective Action
Remote IP network is	LAN or WAN	See “LAN Connection Problems”,
not responding (ex.,	connection problem.	“WAN Connection Problems”, and
to PINGs or the web		“General Network Connection
browser connection		Problems”.
requests).

IP Forwarding is turned	From the OfficeConnect Remote
off.	840 Manager home page, access
	the Global > IP > IP Settings screen.
	Ensure that IP Forwarding is
	enabled.

PC or workstation does not have the OfficeConnect Remote 840 listed as a gateway.

Reconfigure the PC or workstation to use the OfficeConnect Remote 840's IP LAN address as its gateway.