3Com 3C840 manual IP Wizard and Web Browser Problems

IP Wizard and Web Browser Problems 13-5

Symptom	Possible Causes	Corrective Action
The Web browser does	There is a problem	See “LAN Connection Problems”.
not find the	with the LAN
OfficeConnect Remote	connection.
840 using its DNS
name (DHCP Smart
Mode in use).

The workstation is on a different IP subnet from the 840’s subnet.

Set the workstation IP configuration to automatically learn its IP address from the 840.

	The DNS host	Connect to the OfficeConnect
	configuration has	Remote 840 using the unit’s IP
	been changed.	address, 192.168.200.254 and
		correct the DNS information.
	DHCP Smart Mode is	Press the reset button on the back
	not really in use.	of the 840 while rebooting to
		delete the current configuration
		and select DHCP Smart Mode.
Unable to log in to the	You did not enter a	Use the system default login name
OfficeConnect Remote	valid administration	root and password !root.
840.	login name and
	password.

The unit has no login name or password defined.

Do one of the following:

1Use CLI to add an administration login profile.

2Restore the system default login by deleting the current configuration using the reset button on the back of the unit. If DHCP Smart Mode is used, the default name root and password !root are set for you.

If resetting to Unconfigured Mode, run the IP Wizard to assign an IP address and configure the default login name and password.