F | OBTAINING SUPPORT FOR |
| |
| YOUR 3COM PRODUCTS |
| 3Com offers product registration, case management, and repair services |
| through eSupport.3com.com. You must have a user name and password |
| to access these services, which are described in this appendix. |
|
|
Register Your | Warranty and other service benefits start from the date of purchase, so it |
Product to Gain | is important to register your product quickly to ensure you get full use of |
Service Benefits | the warranty and other service benefits available to you. |
| Warranty and other service benefits are enabled through product |
| registration. Register your product at http://eSupport.3com.com/. |
| 3Com eSupport services are based on accounts that you create or have |
| authorization to access. First time users must apply for a user name and |
| password that provides access to a number of eSupport features |
| including Product Registration, Repair Services, and Service Request. If |
| you have trouble registering your product, please contact |
| 3Com Global Services for assistance. |
|
|
TTroubleshoot | You will find support tools posted on the 3Com Web site at |
Online | www.3Com.com |
| 3Com Knowledgebase — Helps you to troubleshoot 3Com products. |
| This |
| http://knowledgebase.3com.com |
| It contains thousands of technical solutions written by 3Com support |
| engineers. |