F

OBTAINING SUPPORT FOR

 

 

YOUR 3COM PRODUCTS

 

3Com offers product registration, case management, and repair services

 

through eSupport.3com.com. You must have a user name and password

 

to access these services, which are described in this appendix.

 

 

Register Your

Warranty and other service benefits start from the date of purchase, so it

Product to Gain

is important to register your product quickly to ensure you get full use of

Service Benefits

the warranty and other service benefits available to you.

 

Warranty and other service benefits are enabled through product

 

registration. Register your product at http://eSupport.3com.com/.

 

3Com eSupport services are based on accounts that you create or have

 

authorization to access. First time users must apply for a user name and

 

password that provides access to a number of eSupport features

 

including Product Registration, Repair Services, and Service Request. If

 

you have trouble registering your product, please contact

 

3Com Global Services for assistance.

 

 

TTroubleshoot

You will find support tools posted on the 3Com Web site at

Online

www.3Com.com

 

3Com Knowledgebase — Helps you to troubleshoot 3Com products.

 

This query-based interactive tool is located at:

 

http://knowledgebase.3com.com

 

It contains thousands of technical solutions written by 3Com support

 

engineers.

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3Com 3CRDSF9PWR manual Register Your, Product to Gain, Service Benefits, TTroubleshoot, Online