3Com 3CRDSF9PWR manual Contact Us, Must apply for a user name and password, Next section

Contact Us 251

■Diagnostic error messages

■Details about recent configuration changes, if applicable

	To send a product directly to 3Com for repair, you must first obtain a
	return materials authorization number (RMA). Products sent to 3Com
	without authorization numbers clearly marked on the outside of the
	package will be returned to the sender unopened, at the sender’s
	expense. If your product is registered and under warranty, you can obtain
	an RMA number online at http://eSupport.3com.com/. First-time users
	must apply for a user name and password.
Contact Us	3Com offers telephone, internet, and e-mail access to technical support
	and repair services. To access these services for your region, use the
	appropriate telephone number, URL, or e-mail address from the table in
	the next section.
	Telephone numbers are correct at the time of publication. Find a current
	directory of 3Com resources by region at:
	http://csoweb4.3com.com/contactus/
Country	Telephone Number	Country	Telephone Number
Asia, Pacific Rim Telephone Technical Support and Repair
Australia	1800 075 316	Philippines	1800 144 10220 or
Hong Kong	2907 0456		029003078
		PR of China	800 810 0504
India	000 800 440 1193
		Singapore	800 448 1433
Indonesia	001 803 852 9825
		South Korea	080 698 0880
Japan	03 3507 5984
		Taiwan	00801 444 318
Malaysia	1800 812 612
		Thailand	001 800 441 2152
New Zealand	0800 450 454

Pakistan Call the U.S. direct by dialing 00 800 01001, then dialing 800 763 6780

Sri Lanka Call the U.S. direct by dialing 02 430 430, then dialing 800 763 6780

Vietnam Call the U.S. direct by dialing 1 201 0288, then dialing 800 763 6780

You can also obtain non-urgent support in this region at this email address apr_technical_support@3com.com Or request a return material authorization number (RMA) by FAX using this number: +61 2 9937 5048, or send an email at this email address: ap_rma_request@3com.com