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Acer Altos G900, User’s guide
Models:
G901
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Troubleshooting
Install
Error messages
Password
Adapter Fault Tolerance
Hot-plug indicator board
Hardware configuration
Reset to Bios setup defaults
Access covers
Bios setup 109
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Acer Altos G900
User’s guide
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Contents
User’s guide
Acer Altos G900
Page
Iii
FCC notice
Use conditions
Laser compliance statement
Checking the power cords
Important safety information
Intended application uses
Multiple power cords Earth grounded socket-outlets
Precautionary reminders
Vii
Equipment rack precautions
Viii
Important safety instructions
Page
Page
Contents
Hardware configuration
Bios setup 109
Appendix B System management 159
Appendix a System rack installation 143
Appendix D Troubleshooting 199
Appendix C Equipment log and configuration worksheets
Appendix E Codes and error messages 211
Index 227
Xvi
System tour
Page
Features overview
Specification Rack-mount orientation Tower orientation
Altos G900 physical specifications
External and internal structure
Access covers
Label Description
Main chassis components
Main chassis components
Electronics bay components
Electronics bay components
Label Description Operation
Front control panel
LAN2 LED
Rear panel
Figure below describes the features of the rear panel
Video connector
Peripheral device bay
Peripheral device bay
Mainboard layout
Server board set features
Label Description
Mainboard jumpers
Boot block jumpers
Jumper Pin Jumper name effect when shorted Block
Jumper Pins Jumper name effect when shorted Block
Serial port B jumpers
Cables to the subchassis
System cables
Front cables in the cable clamp
Rear cables in the cable clamp
Processors
System features
Memory
Scsi controller
Network interface controllers
Onboard video
Hot-swap hard drive bays
System fan
Power supply
Acpi
System setup
Page
Checking for damage to the packaging
Getting started
Selecting a site
Checking the package contents
Page
Setup reminders
Setting up your system
Pre-setup safety steps
Hardware setup
System setup
To do this Press these keys
Hot keys for Post
Installing the service partition recommended
Software setup
Installing the operating system
NIC connector and status LEDs
Network teaming features
Adaptive Load Balancing
Adapter Fault Tolerance
Hardware configuration
Page
ESD precautions
Installation precautions
Post-installation instructions
Preinstallation instructions
Tools and supplies needed
Before removing the access panels
System access panels
Rear access panel
To remove the rear access panel
To install the rear access panel
Front access panel
Lift the panel away from the chassis
To install the front access panel
To remove the front access panel
Opening the front subchassis and rear electronics bay
Front subchassis and rear electronics bay
To open the front subchassis and rear electronics bay
To remove the front subchassis
Removing the front subchassis and rear electronics bay
To install the front subchassis
Installing the front subchassis and rear electronics bay
To install the electronics bay
To remove the electronics bay
To close the front subchassis and rear electronics bay
Closing the front subchassis and rear electronics bay
Access cover to the system boards
Accessing the system boards
To remove the access cover to the system boards
Memory board
To install the access cover to the system boards
To remove the memory board
Installing the memory board
To install the memory board
Processor board
To install the processor board
To remove the processor board
To remove the mainboard
Mainboard
Removing the front retention mechanism
Mainboard mounting
To install the mainboard
Page
Memory
To install DIMMs
Dimm sequence
To remove DIMMs
Installing a Dimm
Removing a Dimm
Processor sequence
Processors
Raise the locking bar on the socket
To install processors
To remove processors
Installing the heatsink
Removing the heatsink clips
PCI add-in board locations
PCI add-in boards
Power LED state Status
Checking the status indicators for a hot-plug add-in board
Operating system support for hot-plug add-in boards
To install a hot-plug PCI add-in board
Installing and removing a hot-plug PCI add-in board
Installing a hot-plug PCI add-in board
Removing a hot-plug PCI add-in board
To remove a hot-plug PCI add-in board
Installing and removing a non-hot-plug PCI add-in board
To install a PCI add-in board in a non-hot-plug slot
To remove a PCI add-in board from a non-hot-plug slot
Hot-swap Scsi drives
Checking a hot-swap Scsi drive status indicator
To install a hot-swap drive in a carrier
Installing and removing a hot-swap drive in a carrier
LED state Status
Installing a Scsi hard disk drive in a carrier
To install a hot-swap disk drive
Removing and installing hot-swap disk drives
To remove a hot-swap drive from a carrier
Removing a drive carrier
Push the handle closed until it clicks into position
Installing a drive carrier
Checking the power supply LED status indicators
DC power supplies
To remove a power supply module
Removing and installing a power supply module
Power Predictive Fail Status Green Amber
Removing a power supply module
To install a power supply module
Cooling system fans
Checking a fan status indicator
Altos G900 server accommodates six hot-swap fan modules
To install a fan module
Removing and installing a fan module
To remove a fan module
Replacing the battery
Backup battery
Removing the battery
Front panel board
Installing the front panel board
Label Description
Replacing the diskette drive
Diskette drive
Inserting a diskette drive into the bracket
Page
Preliminary considerations
Inch peripheral drives
Drive cables
EMC compliance of 5.25-inch removable media device bays
Removing and installing a 5.25-inch peripheral drive
To remove a a 5.25-inch peripheral drive
To install a 5.25-inch peripheral drive
Page
Hot-swap drive bays
Removing and installing a hot-swap drive bay
To remove a hot-swap drive bay
To install a hot-swap drive bay
100 Hardware configuration
Replacing the power distribution board
Power distribution board
102 Hardware configuration
Replacing the fan distribution board
Fan distribution board
104 Hardware configuration
Foam fan baffle
Removing and installing the foam fan baffle
To remove the foam fan baffle
To install the foam fan baffle
Replacing the hot-plug indicator board
Hot-plug indicator board
108 Hardware configuration
Bios setup
Page
Recording Bios settings
Bios setup
Clearing Cmos memory
To clear the Cmos memory using the front panel buttons
Using Bios setup
113
Reset to Bios setup defaults
Main
Disabled
Parameter Description Option
44/1,25 MB, 3.5-inch
115
Primary IDE Master/Slave
Auto
117
Standard
Parameter Description
Processor Settings
PCI
Advanced
120
Boot
Off
Normal
Memory Configuration
PCI Configuration
123
Hot-plug PCI Control
Empty Bus Default Speed
Embedded Scsi
Enabled
125
Embedded NIC 1 10/100
127
Embedded NIC 2 Gbit
Embedded Voice Controller
PCI Slot 1
Device Configuration
This submenu lets you initialize device expansion ROM
130
Present
Advanced Chipset Control
Security
133
To set a security password
To remove the User/Supervisor password
To change the Supervisor/User password
135
Server
137
Disable BSP
Last State
System Management
9600
Console Redirection
VT100+
Boot
Exit
142
Installation
Page
Rack-mount kit contents
System rack installation
Rack-mount kit components
Tools and supplies needed
Precautions
Installation overview
Rack conversion procedures
Removing the bottom panel
Removing the bottom panel
Removing the left panel
Removing the left panel
Removing the original tower bezel
Removing the original tower bezel
Removing the feet
Removing the feet
Installing the rack bezel
Installing the rack bezel
Installing the bushings on the chassis
Installing the bushings
Installing the handles and rails
Sliding out the inner rails
Install the outer rails to the rack
Attach the rack handles to the server
156 Attach the inner rails to the server
Mounting the server to the rack
157 Slide the server into the rack
158 Appendix a System rack installation
Management
Page
SCSISelect
Software and utilities
Baseboard management controller
Integrated hardware system management
System event log
Field replaceable units and sensor data records
Platform event management
Emergency management port
Creating SSU diskettes
System Setup Utility
Follow the instructions displayed
To start the SSU
Running the SSU
Customizing the SSU interface
Working with the GUI
Setting passwords and security options
Setting boot device priority
Setting the user password
Setting the admin password
Viewing the system event log
Setting security options
Viewing FRU information
Viewing Sensor Data Records
Saving and restoring the system configuration
Updating system firmware and Bios
To verify the firmware
To restore the system configuration
To save the system configuration
Alerting for platform events
Maximum length for the string is five
To set up paging alerts
Characters longer strings are truncated
Page
To set up LAN alerts
Managing the server remotely
Setting up remote LAN access
Are ignored
Setting up remote modem or serial access
Exiting the SSU closes all SSU windows
Exiting the SSU
FRU/SDR load utility
When to run the FRU/SDR load utility
Running the FRU/SDR load utility
Basic command line format is
Command line format
Displaying a given area
Using a specified FRU file
Using a specified CFG file
Updating nonvolatile storage areas
185
Running SCSISelect
SCSISelect
Creating bootable diskettes
Software updates
To install a software update package
Software update packages
At the DOS prompt, for an unformatted diskette, type
Or, for an already formatted diskette, type
Bios updates
Individual updates
Changing the Bios language
Firmware updates
FRU/SDR updates
192 Appendix B System management
Configuration worksheets
Page
Equipment log
Manufacturer Name Serial Date Model Number Installed
Calculating DC power usage
Calculating power consumption
Power Usage Worksheet Device Current maximum voltage level
197
Fans Total Current
Calculating the total combined power used by the system
Troubleshooting
Page
Resetting the system
Troubleshooting
Initial system startup
To do this Press
Running new application software
Application software checklist
Monitoring Post
After the system has been running correctly
Confirming loading of an operating system
Verifying proper operation of key system lights
Frequently asked questions FAQs
206 Appendix D Troubleshooting
Page
208 Appendix D Troubleshooting
Page
210 Appendix D Troubleshooting
Messages
Page
Beeps Reason
Standard Bios post codes
214
215
216
217
218
Recovery Bios Post codes
220
Table below lists the beep codes generated by the BMC
BMC beep codes
Code Error Message Failure Description
Post error messages and codes
223
Setup
224
225
226
227
Index
228
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