Setting Up the Analyzer

To Troubleshoot the Analyzer

To Troubleshoot the Analyzer

If the Power LED is Not On❑Check that the analyzer’s power switch is on.

❑Check that the analyzer’s power cable is connected to the analyzer and plugged in to the power outlet, and the mains power is on.

If the Power LED is Red When You Switch On theAnalyzer

If the Power LED flashes red, there is a hardware fault. The analyzer may still start, however, it will not work properly (for example, you may only be able to use one port). Return the analyzer to Hewlett-Packard at your convenience.

If the Power LED is continuously red, there is a serious hardware fault.Return the analyzer to Hewlett-Packard.If the Analyzer Switches on Normally, but You CannotDisplay the User Interface

❑Check that the LAN cable between the analyzer and the notebook PC or workstation is properly connected.

❑Check that the analyzer is correctly configured for the network.

❑Check that the computer has only the software specified in “Analyzer Software” on page 1-4 loaded. Other software may interfere with the computer configuration. Restore the hard disk by either

∙restoring the backup (see “To Restore Files from Backup Storage Media to a Notebook PC” on page 1-25)

∙using the reset facility (see “To Reset the Notebook PC” on page 1-27)

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