Table 10 Fault Symptom Codes (continued)

 

 

 

 

 

FSC

Message

ERP

2010

Ctl. Firmware Error

Cycle power to the library or reboot

 

(Internal task processing error.

 

using the GUI touch screen.

 

Upgrade firmware if a newer revision

 

Unexpected event. SMX send or receive

 

error.)

 

exists.

 

 

 

 

2030

Drive Timeout Error

Check if the drive shows good status

 

 

 

through the drive status window.

 

 

Cycle power to the library or reboot

 

 

 

using the GUI touch screen.

 

 

Reseat drive.

 

 

 

 

2080

Drive Code Update Command Error

Make sure that the firmware is the correct

 

(Update code from SCSI or from tape

 

file for this product.

 

Check if the drive shows good status

 

failed.)

 

 

 

through the drive status window.

 

 

Cycle power to the library or reboot

 

 

 

using the GUI touch screen.

 

 

Attempt firmware upgrade again.

 

 

 

 

2081

Move Command Failure

Press the Enter button to reboot.

 

(Move command from or to drive slot

Ensure the drive shows good status

 

failed. Detected by control task.)

 

through the drive status window.

 

 

Cycle power to the library or reboot

 

 

 

using the GUI touch screen.

 

 

Load/unload a cartridge to the drive to

 

 

 

verify.

 

 

 

 

2090

Open Mail Slot Fault

Press the Enter button to clear the

 

(Door open sensor time-out detected

 

message.

 

Cycle power to the library or reboot

 

when open door.)

 

 

 

using the GUI touch screen.

 

 

Run sensor test.

 

 

Make sure door(s) are closed.

 

 

 

 

2091

Open Left Door Fault

Press the Enter button to clear the

 

(Door open sensor time-out detected

 

message.

 

Cycle power to the library or reboot

 

when open door.)

 

 

 

using the GUI touch screen.

 

 

Run sensor test.

 

 

Make sure door(s) are closed.