HP MSL6000 manual HP technical support, HP-authorized reseller, Helpful web sites

HP technical support

Telephone numbers for worldwide technical support are listed on the HP web site: http://www.hp.com/support/.

Collect the following information before calling:

•Technical support registration number (if applicable)

•Product serial numbers

•Product model names and numbers

•Applicable error messages

•Operating system type and revision level

•Detailed, specific questions

For continuous quality improvement, calls may be recorded or monitored.

HP strongly recommends that customers sign-up online using the Subscriber's choice web site at http://www.hp.com/go/e-updates.

•Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest versions of drivers, and firmware documentation updates as well as instant access to numerous other product resources.

•After signing-up, you can quickly locate your products by selecting Business support, and then Storage under Product Category.

HP-authorized reseller

For the name of your nearest HP-authorized reseller:

•In the United States, call 1-800-345-1518.

•Elsewhere, visit http://www.hp.com and click Contact HP to find locations and telephone numbers.

Helpful web sites

For product information, see the following web sites:

•http://www.hp.com

•http://www.hp.com/go/storage

•http://www.hp.com/support/

•http://www.docs.hp.com

•http://www.hp.com/go/ebs

MSL6000 series tape library user guide 13