Table 10 Fault Symptom Codes (continued) |
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FSC | Message | ERP |
A008 | Msg contains no comm. | • Press the Enter button to reboot. |
| (A message obtained from the pool did | • Cycle power to the library or reboot |
| not contain a Comm block.) | using the GUI touch screen. |
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A009 | Comm return address is unknown | • Press the Enter button to reboot. |
| (An attempt to return a command | • Cycle power to the library or reboot |
| response to the originating task failed | using the GUI touch screen. |
| because the originator could not be |
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| determined.) |
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C001 | Gateway initialization failed | • Check the library IP address |
| (WEB TLC was unable to initialize the | • Check network cable connections to the |
| gateway) | network router. |
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C002 | Gateway Terminate | • |
| (WEB TLC | touch display. |
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| |
| terminate the gateway.) |
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C010 | Error Attempting to exit Menu Mode | • |
| (WEB TLC experienced an error when | touch display. |
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| exiting the Menu Mode.) |
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D001 | No WAN IP Address Tag Found | • Verify the WAN IP address. |
| (WEB TLC was unable to find a WAN IP |
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| address.) |
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D002 | WAN port disconnected | • Check the WAN cable connection. |
| (WEB TLC did not detect a WAN port.) |
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F001 | Bad Image CRC | • Press the Enter button to clear the |
| (The uploaded firmware image has a bad | message. |
| • Make sure the firmware file is complete | |
| CRC and is probably corrupted.) | |
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| and correct. If having difficulty uploading |
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| firmware via FTP, telnet, the web |
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| management interface, or TSMC, try |
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| using HP StorageWorks Library and Tape |
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| Tools. |
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F002 | Flash erase sector failed | • Press the Enter button to clear the |
| (One of the flash memory sectors could | message. |
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| not be programmed.) |
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F003 | Flash program sector failed | • Press the Enter button to clear the |
| (One of the flash memory sectors could | message. |
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| not be erased.) |
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134 Troubleshooting