Table 10 Fault Symptom Codes (continued)

 

 

 

 

 

FSC

Message

ERP

3019

Drive Open Door Failed

•

Press the Enter button to reboot.

 

 

• Ensure the drive shows good status

 

 

 

through the drive status window.

 

 

• Deactivate the drive using the GUI control

 

 

 

panel maintenance menu.

 

 

•

Reseat the drive.

 

 

• Load/unload a cartridge to the drive to

 

 

 

verify.

 

 

• Check the tape cartridge used int he last

 

 

 

operation for damage.

 

 

• Run the cartridge cycle diagnostic to

 

 

 

verify.

 

 

 

 

301A

Drive Close Door Failed

•

Press the Enter button to reboot.

 

 

• Ensure the drive shows good status

 

 

 

through the drive status window.

 

 

• Deactivate the drive using the GUI control

 

 

 

panel maintenance menu.

 

 

•

Reseat the drive.

 

 

• Load/unload a cartridge to the drive to

 

 

 

verify.

 

 

• Check the tape cartridge used in the last

 

 

 

operation for damage.

 

 

• Run the cartridge cycle diagnostic to

 

 

 

verify.

 

 

 

 

301B

Drive Communication Error

•

Press the Enter button to reboot.

 

(Intertask send, receive failed.)

•

Ensure the drive shows good status

 

 

 

through the drive status window.

 

 

• Deactivate the drive using the GUI control

 

 

 

panel maintenance menu.

 

 

•

Reseat the drive.

 

 

•

Check cabling.

 

 

• Load/unload a cartridge to the drive to

 

 

 

verify.

 

 

• Check the tape cartridge used in the last

 

 

 

operation for damage.

 

 

• Run the cartridge cycle diagnostic to

 

 

 

verify.

 

 

 

 

112 Troubleshooting

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HP MSL6000 manual Fsc