HP MSL6000 manual 113

Table 10 Fault Symptom Codes (continued)
FSC	Message	ERP
301C	Drive Get General Status Fail	•	Press the Enter button to reboot.
	(Drive communication failed.)	•	Ensure the drive shows good status
			through the drive status window.
		• Deactivate the drive using the GUI control
			panel maintenance menu.
		•	Reseat the drive.
		•	Check cabling.
		• Load/unload a cartridge to the drive to
			verify.
		• Check the tape cartridge used in the last
			operation for damage.
		• Run the cartridge cycle diagnostic to
			verify.
301D	Drive Get Status 3 Fail	•	Press the Enter button to clear the
			message.
		•	Contact support.
301E	Drive Unload Fail	•	Make sure the drive shows good status
			through the drive status window.
		• Try unloading then loading the cartridge
			via the Move Media option using the
			LCD touch display.
3020	Undefined Config	•	Press the Enter button to clear the
	(In loader, unexpected configuration, not		message.
		•	Contact support.
	a 5U or 10U model. In diagnostics,
	invalid source or destination.)
3030	Orphan Cartridge not stowed	•	Unload magazine, remove a tape,
	(The loader could not successfully stow an		replace the magazine, and retry the
			operation.
	orphan cartridge to a bin.)
3031	Chassis S/N Mismatch. Previous S/N	•	Press the Enter button to clear the
	retained		message.
	(The serial number scanned from the bar	•	No action is required. This error is
	code label does not match the value		expected when replacing the controller
	stored in non-volatile memory.)		board. If controller board was not
			replace, then contact support.
3032	Chassis S/N Character count is not	•	Press the Enter button to clear the
	correct		message.
	(A valid serial number bar code label	•	Contact support.
	could not b read.)

MSL6000 series tape library user guide 113