3 Voice System Administration

Voice Equipment

Suggestions for Changing the Maintenance State of Channels

6Press F3 (Save).

The system changes the maintenance state of the selected voice equipment.

Use the following information to help you determine why a channel may be placed in a given maintenance state.

Manoos E1/T1 Channels Using E&M Protocol

The following suggestions apply only to individual MANOOS E1/T1 channels using the E&M protocol. Other E1/T1 protocols provide the ability to remove individual channels from service.

At times, you may want to limit the number of calls the system handles by removing some of the E1/T1 channels from service. Note that removing E1/T1 channels, however, may negatively impact the system if the switch uses an inappropriate hunting pattern.

The E&M protocol does not allow you to remove individual channels from service. If a switch using the E&M protocol does not recognize that a channel is in a MANOOS state, it continues to route calls to that channel.

The system thus returns a busy signal to the caller if the switch directs the call to a MANOOS channel. For some hunting patterns (for example, those using a round–robin pattern for new call delivery), this is not desirable. With a round–robin style of delivery, the switch routes a new call to the next channel in the hunt group. When the switch reaches the end of the group, it starts

UCS 1000 R4.2 Administration 585-313-507

Issue 3 April 2000 108