HP R4.2 357

7 Common Administration

Reports Administration

Displaying the Call To display the Call Data Detail Report:

Data Detail Report

1 Start at the Reports menu (Figure 141 on page 310) and select:

> Call Data Detail Report

The system displays the Call Data Detail Report window (Figure 145).

Figure 145. Call Data Detail Report Window

UCS 1000 R4.2 Administration 585-313-507

Issue 3 April 2000 318

Contents

UCS Page Copyright and legal notices Page Page Page Page Page Contents Copyright and legal notices About This Book 1 Administration Overview 2 UNIX Administration 3 Voice System Administration Page 4 Switch Interface Administration 5 Database Administration Page 6 Peripheral Administration 7 Common Administration A Summary of Commands Page Page Page Page Glossary Index About This Book About This Book Intended Audiences Intended Audiences How This Book Is Organized Administration Procedures and Information Reference Material To Locate Specific Topics Note: Page Page Page Page bold Grayed-out August 30, 1999 Other Typography Safety and Security Alert Labels !CAUTION: !WARNING: !DANGER: !SECURITY ALERT: Related Resources http://glsdocs.lucent.com Using the CD-ROMDocumentation View | Page Only View | Bookmarks and Page Tools | Search Master Index 2Select File | Print All 1Select File | Print Current How to Comment on This Book How to Comment on This Book 1 Administration Overview 1 Administration Overview UCS 1000 R4.2 User Interface UCS 1000 R4.2 User Interface Page Cursor Movement Keys Menus and Windows Enter Page Page Page Message Line Function Keys Page Page Function Key Label Page Page Online Help Accessing the Administration Menus Accessing the Administration Menus root cvis_mainmenu cvis_menu Page Administration Menu Options Page 2 UNIX Administration 2 UNIX Administration UNIX System Administration Access UNIX System Administration Access 3Enter cvis_mainmenu Page Application Administration Application Administration Backup Scheduling, Setup and Control Backup Scheduling, Setup and Control spsav Page Basic Backup Page Page Page Page Page Page Page M-Th Page Page Page Page Page Page Performing Extended Backup Services Machine Configuration, Display, and Shutdown Machine Configuration, Display, and Shutdown Memory Size Disparity Network Services Administration Network Services Administration Port Access Services and Monitors Port Access Services and Monitors Printer Configuration and Services Basic Restore Services Extended Restore Services Schedule Automatic Task Schedule Automatic Task Security Management Software Installation and Removal Storage Device Operations and Definition Storage Device Operations and Definition System Name, Date and Time, and Initial Password Setup Page User Login and Group Administration User Login and Group Administration Exit UNIX System Administration Menu Exit UNIX System Administration Menu 3 Voice System Administration Accessing the Voice System Administration Menu Voice System Administration Menu Options Page Page Configuration Management Page Feature Licensing Feature Licensing Page Printing a Feature License Report Message Administration Message Administration Accessing Message Administration Page Field Page Adding Message Destinations /dev/console display messages Removing Message Destinations log Adding Thresholds none THR001 THR002 THR003 THR004 Removing Thresholds Modifying Message Priorities Page Modifying Threshold Periods number[dimension] number[dimension] Specification Value or Description Saving Changes and Exiting Message Administration System Control System Control Diagnose card bus Renumbering Voice Channels Page Reporting Voice System Status Stopping the Voice System Shutting Down the System Page Starting the Voice System Voice Equipment Voice Equipment Display the Voice Equipment Window Page detach Page Page channel group all SSP LSPS Equipment Options Page Equipment State Page Page For Equipment Type inserv manoos Page Groups to Channels Page soft_szr Page LSPS Functions Page Page Function Valid for LSPS Page SSP Functions Page Page Page Voice Services Page Page 3–5 Page Page Column Name Page Page Page any 555–4876 555–5210 Page Page Page Page Printing a Voice Equipment Report FAX Administration FAX Administration Page Page 4 Switch Interface Administration 4 Switch Interface Administration Accessing the Switch Interfaces Menu Accessing the Switch Interfaces Menu Page Accessing the Digital Interfaces Menu Page Displaying Digital Interface Assignments Page Valid Parameter Protocol Name T1 A/B ISDN E1 CAS Page T1 A/B Robbed-bitE&M Protocol Page Page Page 0–133 DTMF DECADIC Wink Immediate Page Page Page Page Page Page Page E1 CAS Protocols Page Page Page Value CEPTHDB3 Page Page Page Page Page Page ISDN-PRILayer 1 Protocol Page Page D4ZCS ESFB8ZS Page MU-LAW Page /vs/man/cat4/pri.rc.4 Value (seconds) Page Page Page Page Page T1 for 4ESS Applications Page Page Changing Switch System Parameters Changing Switch System Parameters Corresponding DTMF Tone Page Displaying Switch System Parameters Displaying Switch System Parameters Page 5 Database Administration 5 Database Administration Call Data Tables Table Name Table Description Page CCA Table CCASUM Table CALL Table SERVICE Table CDHSUM Table EVENTS Table EVSUM Table TRASUM Table OLDCDH View Relationship Between the CALL, SERVICE, and EVENT Tables Page Resizing Call Data Tables storage (initial 3m) 8Enter stop_vs stop_vs Verify Call Data Tables 3Enter sqlplus sti/sti 4Enter describe CCA describe desc desc table_name Table Searches Page index_name table_name Database DIP Timeout /vs/data/ldbdip.rc ldbdip.rc Database Cursors Page Increasing Database Storage Size /oracle 3Enter /vs/bin/util/dbfrag 5Enter df /oracle 7Enter /oracle/bin/svrmgrl 8Enter connect internal 9Enter alter tablespace system 10Enter add datafile ‘/oracle/dbs/dbsA2.dbf’ size number Reducing the Amount of Call Data Stored Reducing the Number of Days Data is Stored Page Changing the Data Storage Number of Days Increasing the Shared Pool Size 2Access the /oracle/dbs/initA.ora file /oracle/bin/ior c /oracle/bin/ior w Rollback Segment Verifying or Reducing the Size of the Rollback Segment /vs/bin/util/rb_init rb_init Page Voice System Database Administration Voice System Database Administration Page Database Access ID Table Window Adding a Local Database Access ID Page Adding a Remote Database Access ID Using SQL*NET Page Page Valid Values /etc/hosts tnsnames.ora Completing ORACLE Environment Setup if Server is Not a UCS 1000 R4.2 Accessing a Remote Database Using PRO*C or SQL*PLUS ORACLE_SID=ORACLE_SID_name;export ORACLE_SID ORACLE_HOME=‘/usr/lbin/dbhome $ORACLE_SID‘;export ORACLE_HOME exec new_executable_file_name exec /etc/inittab get_pin_uac 2Enter mv get_pin_uac getPinUac in the /home/gar/irapi directory 3In the /home/gar/irapi directory, enter vi get_pin_uac ORACLE_SID=A;export ORACLE_SID /home/gar/irapi/get_pin_uac #include <stdlib.h putenv ( "ORACLE_SID <ORACLE_SID_name " ); putenv ( "ORACLE_HOME Page Removing a Database Access ID SQL*PLUS Database Administration SQL*PLUS Database Administration Database Commands dbcheck cron root cron /vs/bin/util/croncdh att dbfree dbfrag # dbfrag uid/passwd Database Trace Files 6 Peripheral Administration 6 Peripheral Administration Accessing the Unix Management Menu Modem Administration Modem Administration Installing the Modem Configuring the Modem Page Page Page Page Page Page Page =dial line rate AT&TF3L0&D2&S1\N0\Q3S41=20S2=128&W0 Administering the Modem modem /dev/tty00 Modem ACU Page Page ModemMon ttymon /usr/lib/saf/ttymon Enabled Page login ENABLED YES /usr/bin/shserv login: ldterm Installing the Printer Configuring the Printer on the Voice System Page oki-320 yes yes /dev/lp0 printer one simple Use printer defaults mail lp once beginning Page Page Page Page Page Administering the Printer on the Voice System Page Setting Up the Printer Remote Terminal Administration aEnter /usr/lib/lp/model bEnter cp standard LANHP LANHP Remote Terminal Administration Configuring the Remote Terminal Page Administering the Remote Terminal terminal 7 Common Administration Accessing the Command Menu System Monitor Page Page Page Service Status Entry Page Page Page Trace Service Page Reports Administration /vs/trans/hostdata Reports Administration Accessing the Reports Administration Menu Call Classification Report Page Page Page Page Page Page Call Data Detail Report Page Column Name Page Page Page Page Page Call Data Summary Report Page Comment Page Page Page Page Page Message Log Report Page Entry Entry Description Page Page Page alarms events TSM,MTC 02/05 10:00 today TSM001 TWIP003 Page Administrative Commands Log Report spfunc t1prot eqprot hconfig disable Page admin Page Page Page Page Traffic Report Page Channel Period Calls Average Hold Time Yesterday Page Page Signal Processing Activity Report spadc spar mm-dd yyyy mm-dd-yyyy Custom Database Reports Common Administrative Procedures Common Administrative Procedures A Summary of Commands A Summary of Commands attach bbs ccarpt cddrpt oracle decode defservice delete eqpgrp delete service/startup display assignments display card display channel display dnis display eqpgrp/group faxit faxlog findHomes iCk lComp logEvent/logMsg logFmt mkAlerter msgadm newscript removepkg retireAlarms rmdb show_sys soft_disc spStatus spVrsion striphdr sysmon tas upg vfyLogMsg vsdisable vsenable vusage add add phrase <phrase number> to talkfile <talkfile number> from <file_name /home2/vfs/talkfiles /speech/talk/*.pl /tmp/junk add phrase 275 to talkfile 25 from /tmp/junk/phr275 /speech/talk addhdr addhdr [voice/pcm64/adpcm32/adpcm16/sbc24/sbc16/celp16] [tag] codetype, striphdr alarm_cutoff annotate annotate [channel] <“message” /vs/bin/tools annotate 1 “This is a test 1 for channel 1” assign card/channel assign card assign channel card group number eqpgrp grpname assign chan 0-47to eqpgrp assign_permissions assign_permissions <user login> <permissions level assign_permissions assign_permissions brown operations unassign_permissions display_permissions assign service/startup assign service startup assign service <service_name> [startup <startup_name>] to chan <chan_list phone_list phone1:phone2 assign service stdin to chan assign service stdout to chan assign service *DNIS_SVC to chan all assign startup stdout to chan assign startup stdin service stdout to chan assign service stdout to dnis 5000:5008 assign service stdout to dnis 5000:5008 ani assign service stdout to ani 6000:9000 assign service stdout to dnis 3000 ani 2000:3000 attach attach unit number [-i] [-n] Page attach card detach restore remove autoreboot numbers minutes autoreboot [status|s] autoreboot [help|h] enable|disable uptime status autoreboot enable window bbs bbs [-d] [-h] [-l] long Option bbs -l ccarpt ccarpt <date ccarpt <start_date> <end_date ccarpt 10/20/93 ccarpt 10/20/1993 cddrpt cddrpt <records> <service> <calldata> <date Page cddrpt 100 balance_chk y all 10/20/93 cddrpt 100 balance_chk y all 10/20/1993 cddrpt all all n all CANNOT FIND /vs/trans/<application>.D OR MALLOC SPACE FOR IT /vs/trans cdsrpt cdsrpt <hours> <service> <event data> <date cdsrpt 14-16all y 10/20/93 cdsrpt 14-16all y 10/20/1993 cddrpt all balance_chk n 10/20/93 codetype codetype file addhdr striphdr configure_tam copy copy phrase <phrase number> from talkfile <talkfile number> to <filename from talkfile /speech/talk/a.1 copy phrase 2 from talkfile 1 to /speech/talk/a.1 cpuType cputype cvis_mainmenu cvis_menu dbcheck dbcheck r dbcheck [w n[,m]] [-s] [-e] [-muser[~user...]] Page #dbcheck -w13,23 dbfrag dbfree dbused explain logCat dbfrag dbfrag [-h -b] # dbfrag -b dbfrag -h| awk ‘length>1 {print $5}’ dbcheck dbfree dbused dbfree dbfree [h] Page dbfrag dbcheck dbused dbused dbused [hs] [u <uid/passwd>] # dbused -suall # dbused dbfrag dbfree dbcheck decode decode [adpcm32/adpcm16] Decode stripdhr addhdr codetype encode striphdr defService <process IRP_SERVICE_NAME NULL irRegister(3irAPI) /vs/trans/*.T assign delete tas delete card/channel delete card from delete channel delete card 4 from svcgrp delete channel 10-13from eqpgrp delete eqpgrp delete service delete eqpgrp delete eqpgrp <group number delete eqpgrp all delete service/startup delete service <service_name> [startup <startup_name>] from chan <chan_list delete startup <startup_name> [service <service_name>] from chan <chan_list delete service <service_name> from dnis <phone_list> [ani <phone_list>] delete service <service_name> from ani <phone_list> [dnis <phone_list>] delete startup stdout from chan delete startup stdin service stdout from chan delete service stdout from dnis 5000:5008 and ANI any delete service stdout from dnis 5000:5008 ani delete service stdout from DNIS any and ani 6000:9000 delete service stdout from dnis 3000 ani 2000:3000 assign service/startup display services display dnis detach detach unit number [-i] [-n] Page detach card detach channel attach remove restore diagnose bus /vs/data/diagnose busDiag.1 diagnose card diagnose card card# [option] card# immed Page Page display diagnose card 4-7immed dip_int dip_int channel dip_int channelStart-channelEnd Page display assignments disp assignments [option] [option] service name startup startup name channel chan# disp assignments channel disp assignments disp assignments startup display card disp[lay] card [option [option] ] disp[lay] card lsps mtc broken ins[erv] netoos hwoos Page Page Page disp card mtc disp card t1 broken display channel disp[lay] channel option [option] disp chan option [option] disp chan number disp channel disp channel tsm disp channel all display dnis disp dnis display eqpgrp/group disp eqpgrp group number disp group group number disp eqpgrp disp group display eqpgrp display equipment display messages [priority <alarms, critical, ‘*C’, major, ‘**’,minor, ‘*’,events, all>] [-c] priority [-c] display messages priority alarms critical display messages priority critical all priority alarm priority events •start •stop •card •channel •id display messages start “12/31 09:00” display messages start “April 21, 1993 13:00:00” display messages start today display messages stop today display messages start “May 1” stop “May 2” display messages card display messages card 2,3 display messages card t1 display messages channel t1 display messages channel display messages channel all display messages card t1 channel all Process Types of Messages Reported display messages source TWIP display messages pattern ‘/XYZ/’ Definition display messages: display_permissions display_permissions <user login display_permissions brown unassign_permissions assign_permissions display services disp services display_tam dspActAlarms cnt startTime endTime searchPat dspRetAlarms edExplain edExplain {msgID} [...] /gendb/data/explain << {tag} [{tag}...] $EXPLAINDIR/translateLst translateLst :w encode encode [adpcm32/adpcm16] Encode addhdr codetype decode striphdr erase erase phrase <phrase number> from talkfile <talkfile number erase phrase 1, 2 1–5 erase phrase 174 from talkfile erase phrase 218-222,225 from talkfile erase phrase all from talkfile add copy list explain explain {msgID} [...] explain -l{pattern} [...] explain -d{msgID} [...] {CLASS}nnn /bin/pg VROP PAGER=cat PAGER=cat explain {msgID} or explain -d{msgID} ${PRODUCTROOT}/gendb/data/explain explain {msgID} # Comment and SCCS keywords <<{msgID} [{msgID}...] >> {text of message} ADM_SYSERR AL_INVALID_T Page /gendb/data/explain/translateLst findHomes findHomes [-?] [-v] [-D<dir>] /etc/passwd <filename [-v] <dir /home/o <homedir fixLogFile Page old o.systemLog.h o.textLogFmt systemLog.h $LOGROOT/formats {dir}[,{systemLog.h}}[,{textLogFmt}]] textLogFmt logdaemon logCat logdaemon iCk, iCkAdmin iCk, iCkAdmin iCkAdmin iCk [-vNNN] [{envName}={value}] [{rule-file}] iCk -c [-i| -f{file} | cmd...] iCkCmd [-i| -f{file} | cmd...] Bit {variable-name}={value} /bin/sh /bin:/etc/:/usr/bin:/vs/bin:/vs/bin/util:/vs/bin/tools /vs/etc/iCk.rules iCkCmd {file} {cmd} •-c •a {on|off} autoReboot •-s{entryType[:{ID}]} •-e{entryType[:{ID}]} entryType X {monthday} {weekday} {hour} {min} {s ec} Page 13 fri 12 0 • $timingMsg {process} {runlevels} {checkPeriod/Time} $timingMsg $hungProcess SIGUSR1 SIGKILL •$autoReboot {off/on} {u-reboots}{ubPeriod} {runlevels} {setPeriod} $autoReboot /etc/wtmp $autoReboot on 5 60m 4 5m $fileCheck •$EOF $fileMax /etc/wtmp 360000 ~* * * 0 0~ reduce $fileCheck /etc/passwd - - f root - 0777 $fileCheck /etc/shadow - - f root - 0777 /etc/shadow $fileMax /tmp/*.lst 10000 - remove /tmp $fileMax /tmp/*.hist 0 - exex ~/bin/mv %f %d/o.%b •autoReboot {set|clear} •readRules [rule-file] •wakeup •rescanBB •quit •verbosity {value} •activate {spec} •inhibit {spec} •print {spec} a_nextAlarm a_flags a_state $rescanBB •timingMsg •hungProcess •autoReboot •fileMax $fileMax •$timingMsg •$hungProcess •$autoReboot •$fileMax •$fileCheck •core /tmp/iCk.core /vs/etc/default/iCk /etc/utmp /tmp/iCkPipe /vs /vs/etc iCk.rules [-{t|b}lines] [-c] [-m] # Simple behaviors [-alocant] [ -zlocant] # Beginning and endings [-slocant] [-qlocant] [-R] root \usr\spool\log width continuation-prefix data log-prefix cmpmsg format -P3 -P4 # All E_MAJOR and E_CRITICAL msgs -P* -P*C # All E_MINOR and E_CRITICAL msgs {s|c}:abbreviations breakChrs $HOME/.logCatRC Page [xxx] [!xxx] \<chr [^xxx] <chr <chr>+ <chr>{m,n} pat %P(...) %T(...) Page c|s abbreviations abbreviations lComp lComp [-sname] [-cname] [-tname] [-dname] [-mname] <file1> [file2...] cmpLogFmt dataDictLog ddMapLog name ddMapLog expandLog abs_index <FS>fld-name,type[,length[,precision]]<FS>...<GS CLASSNNN_M,type[,len[,precision]] list list -l [phrase <phrase list> ] [in] [talkfile <talkfile list> ] [in] [talkfile list phrase all in talkfile list phrase 1010 in talkfile all list phrase 174 in talkfile list phrase 12 in talkfile list phrase all in talkfile all add copy erase -d${LOGROOT}/data l{primary-log-prefix} /usr/spool/log data -a”7/14/87 05:08:30” ${LOGROOT}/data Config %P %T %N %S:%L\n%M loginit ${LOGROOT} /data %P %T %N %S:%L n%M logDstPri logMsg() logDstPri [-H{dir}] [-c] [-v] [-d] [-x{cnt}] [rules] msgDst logMsg () ${LOGROOT} Default is /usr/spool/log ${LOGROOT}/msgDst.rules ${LOGROOT}/head/*.h log/head/logDstPri.h logEvent/logMsg logEvent logit /usr/spool/log/msgDst.rules logMsg XXX LG_OUT_OF_RANGE --yes var compute logMsg XXX LG_OUT_OF RANGE --10 var compute either basename$0 or in ksh ${##*/} LG_OUT_OF_RANGE stderr+log 0, - or NONE, 1, M or MANUAL, 2, * or MINOR, 3, ** or MAJOR, 4, *C or CRITICAL $LINENO %d %u %o %x %X 10, 5, 0177, 0x8e) %f %e %g %E %G 1.56E3 logFmt logFmt [global] {display|interactive|{opt}={value}} Argument message root messages explain /vs/data/logFmtParms ${HOME}/.logFmtParms /usr/spool/log/textLogFmt logFmt mnemonics=enable logFmt global mnemonics=disable logFmt global display logFmt width=130 mkAlerter /usr/lib/alerter AlertInc.t AlertCopyR.t AlertHead.t AlertMain.t Alerter.t mkheader mkheader <application name application-name def.h b.h a.h mesg.h Mkheader mkheader application_name < data file application_name aloc.c mkheader.a application_name def.h Page Page Page Page Page mkimage Mkimage usr /usr /var /home /home2 /stand -init backup newscript The newscript /vs/trans /vs/bin/util/newscript pkgadd pkgadd -sspool [ -ddevice ] [ pkginst1 [ pkginst2 ] ... ]] /var/spool/pkg /var/sadm/install/admin pkginst pkgadd -ddiskette1 pkginfo pkgrm pkginfo Page pkgadd pkgrm pkgrm pkgrm [ -n] [ -Rroot dir ] [ -aadmin ] [ pkginst1 [ pkginst2 ] ...] pkgrm -sspool [ pkginst ] pkginst pkgadd pkginfo reinitLog reinitlog $LOGROOT/Config $LOGROOT/data $LOGROOT/logpipe remove remove <unit> <number> <immed> <min_delay> [-i] [-n] rem <unit> <number> <immed> <min_delay> [-i] [-n] rem <unit> <number> <immed remove card min_delay remove chan rem card rem channel 0-2,4 rem card all attach detach restore restore restore <unit> <number> [-i] [-n] Page restore card restore channel 0-1,5 restore card all attach detach remove retireAlarms retireAlarms [-t] [-u user] [-r reason] ["selector" ... | ALL] ALL rmdb [-s] [-u] [-d [-g Page -tL <levelMask Mask -tA MaskValue -tc <channel -tC show_sys /vs/bin/tools/show_sys [-l] /oracle/dbs soft_disc soft_disc <channel soft_disc <channelStart-channelEnd Page soft_szr soft_szr <channelStart-channelEnd><script Soft_szr soft_szr 0-4sodapop soft_szr 10 test1 spadc /var/adm/spa spadc -m20 -s10 spar /var/adm/spa/mm-dd-yyyy spar -ap Page Page spar -l Page spsav spsav -O<file> [-v] -t[talkfile <list>] [phrase <list>] [listfile <list>] <file phrase <list>] listfile list.cabnt spsav -O /dev/rmt/c0s0 -v -tlistfile list.cabnt spStatus spStatus [-b SP-index] [-iinterval] [-ccount] [-r] [-B] include/spStatus.h spcon Page Page Romstate, Romcmd, Romargs Ramstate, Pack Features, Pack Type Bootcnt, SPtime, SPusage msdb SPusage Debug ID, spFreeMemory Free Actions Busy Actions Active Letters Free DSPs, Broken DSPs, Busy DSPs Run Queue Length, Sleep Queue Length Running Process ID, Running Action Index RPC Requests Done, RPC Requests Queued, RPC Requests Discard Exception #, Exception Adr Routine PC at last TDM Intr, PC at last DSP Intr Info Flags CTL Flags Timer Requests Active Timers, Completed Timers, Killed Timers Work Search Loops TDM Overruns TDM Servicings Deferred Letters Received, Letters Sent, Letters Deferred, Letters Discarded Executive Time, Idle Time, Task[] tasks[] sp/config/taskTbl*.c Mailbox Information — Index, Empty, Full spVrsion start_vs /vs/data/spchconfig stop_vs stop_vs [time_out] [-n] striphdr striphdr [voice/code] Striphdr sysmon sysmon <page number tas file out.T /vs/bin/tas tas example.t example.T /var/applN/trans/example.t trace trace [name]...[chan <,range>]...[card <card #[.port#>]]...[area [,area...]...] [level [,level...]...][date] [tracelog | startlog]...[sleep <sleeptime>] Page area trace chan 5 area 1-7,10,TS Page Page trace stop sleep TRACE_BUFFER_SIZE=X /vs/data/irAPI.rc 1,2 1-4,FE trarpt trarpt <hours> <summarize> <date Page trarpt 8-17y 08/24/93 trarpt 8-17y 08/24/1993 trarpt all n 08/24/93 trarpt all n 08/24/1993 unassign_permissions unassign_permissions <user login unassign_permissions brown display_permissions assign_permissions vfyLogMsg lComp <msgnum log{CLASS}.h SYSMSG •logGEN(2) or GEN.2 GEN.2 Page logCat logDstPri vsdisable vsenable vusage $ vusage The voice system must be running to execute this command display chan sysmon wl_copy wl_copy <wordlist file /att/asr/wordlists/active wl_copy database wl_edit wl_edit [-l<chan#>] [-s<ssp#>] [-Llanguage] [-D<directory>] [-O] [-I][- ?] /usr/tmp/wledit.output <ssp# language directory wl_gen wl_gen -L language /att/asr/models/seg.yy21 /att/asr/grammar_hs/sw_grammar.h /att/asr/sr_files/sr_file.sw /vs/pack/cmp.seg.sw vs/pack/resource.sw ACCT_NUM wl_edit diagnose card wl_init wl_init <file wl_init database wl_install att/asr/wordlists/inactive Page Glossary A AC adjunct products ADPCM ADU advanced speech recognition affiliate ALERT alerter American Standard Code for Information Interchange analog ANI announcement API application application administration application verification ASI ASR asynchronous communication asynchronous data unit automatic call distributor automatic number identification B back up backing up an application barge-in batch file blind transfer protocol bps BRDG bridging bundle byte C call classification analysis call data event call data handler process called party number caller call flow call progress tones card cage cartridge tape drive CAS caution CCA CDH central office central processing unit CGEN channel associated signaling circuit card upgrade cluster controller code excited linear prediction command configuration configuration management connect and disconnect (C and D) tones connected digits controller circuit card copying an application coresidency CPE CPN CPT CPU crash CSU custom speech custom vocabulary CVS D danger data interface process database database field database record database table DBC DBMS DCE DCP debug default default owner dial ahead dial pulse recognition dialed number identification service dial through DIO DIP DMA DNIS DPR DSP DTE dual tone multi-frequency dump space E E&M E1 / T1 Ear and Mouth EBCDIC echo cancellation editor system EIA Enhanced Basic Speech error message ESD ESS EST Ethernet event EXTA external actions external functions FCC F FCC FDD feature feature package field FIFO file transfer filename FlexWord speech recognition FTS function key G GEN grammar GUI hard disk drive H hard disk drive hardware hardware upgrade HDD I IBM iCk or ICK IDE idle channel IEEE IND$FILE independent software vendor indexed table industry standard architecture INIT initialize Integrated Services Digital Network intelligent CCA interface interrupt Intuity Response Application Programming Interface IOB IPC IRAPI ISA ISDN ISV ITAC K Kbps keyboard mapping keyword spotting L LAN LDB LED LIFO line side E1 line side T1 listfile local area network LOG logical unit logger logging on/off LSE1 LST1 Lucent speech processing solutions II circuit card (6UB5) M magnetic peripherals main screen maintenance process masked event master Mbps MByte megabyte menu MHz msec MS-DOS MTC multifrequency multichannel application N NCP NEBS NFS NM-API NMVT nonindexed table nonmasked event null value O OEM on-linehelp option ORACLE P PBX PCB PCI PCI Mezzanine Card PCM PEC peripheral (device) peripheral component interconnect permanent process phrase filtering (screening) phrase tag platform migration platform upgrade pluggable PMC poll polling port Primary Rate Interface private branch exchange processor prompt pseudo driver PSTN R RAID RAID Array RAM RDMBS RECOG recognition type recognizer record recovery remote database reports administration restore application reuse RFS roll back rollback segment RTS S SCA SBC screen pop script Script Builder SCSI SDN shared database table shared speech shared speech pools SID single-threadedapplication small computer system interface SNA SNMP software software upgrade speech and signal processor circuit card (CWB1) speech energy speech envelope speech file speech filesystem speech modeling speech space speech phrase speech recognition SPIP SQL standard speech standard vocabulary string structured query language subword technology switch switch hook switch hook flash switch interface administration switch network synchronous communication SYS system administrator system architecture system message system monitor table talkfile talkoff TAM target system TCP/IP TDM telecom alarm module telephone network connection Text-to-Speech ThinNet time-divisionmultiplex Tip/Ring token ring traffic transaction transaction assembler script transaction state machine process transient process troubleshooting TSO TSM TTS TWIP U UCS UNIX Operating System UNIX shell upgrade scenario usability USOC UVL V VDC vi editor virtual channel vocabulary vocabulary activation vocabulary loading Voice@Work voice channel voice processing co-marketer voice response output process voice response unit voice system administration VPC VRU W warning watchdog timer WholeWord speech recognition whole-wordtechnology wink signal word wordlist word spotting Index